Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Account Representative
Pra Group Inc
05.2022 - 10.2023
Assisted clients in navigating complex financial and legal processes to reduce risks.
Kept detailed records of customer interactions for optimal traceability.
Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
Team Member
Danville Golf Club
02.2021 - 04.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Procurement Clerk
Japan Tobacco International
08.2020 - 01.2021
Streamlined procurement processes by implementing automated systems and reducing manual tasks.
Ensured compliance with industry regulations and organizational policies during all stages of procurement activities.
Reduced order processing time with efficient tracking methods, improving overall performance in the department.
Production Team
Newell Brands
10.2017 - 05.2019
Planned, scheduled, and delegated daily work to team of employees.
Tracked daily production, inventory usage and notable incidents to support operational planning and strategic decision making.
Reduced waste through careful inventory management and optimal resource allocation.
Mailroom Coordinator
Exide Technologies
08.2015 - 09.2017
Managed daily shipping requests, coordinating with carriers to ensure prompt pick-up and delivery of parcels.
Improved employee satisfaction by resolving mail-related issues in a timely manner.
Collaborated with office administrators to support departmental initiatives, such as mass mailing projects or special events logistics.
Education
Bachelor of Science - Business Administration
Averett University
Danville, VA
Skills
Proficient with Microsoft Office and Windows operating systems