William Benton
Douglasville,GA
Summary
Dynamic Food and Beverage Director with proven expertise in staff training, financial management, and event planning. Known for enhancing operational efficiency and member satisfaction through strategic oversight and effective vendor negotiations.
Overview
18
18
years of professional experience
Work History
Director of Food and Beverage
Indian Hills Country Club
Marietta, GA
09.2018 - Current
- Managed inventory and procurement processes to ensure efficient stock levels and cost control.
- Streamlined beverage service operations, improving workflow efficiency within club facilities.
- Conducted staff training sessions on beverage knowledge and customer service best practices.
- Oversee $2.8M clubhouse dining ad banquet operations within a premier private country club
- Lead ad developed 50+ team members across multiple outlets ad event space.
- Direct budgeting, forecasting, labor planning, and cost control initiatives.
- Collaborate with General Manager, Assistant General Manager and department heads on overall clubhouse and operational planning.
- Support major events , tournaments and seasonal programming
- implement service standards and operational systems to enhance consistency and member satisfaction.
Director of Food and Beverage
The Georgian Club
Alpharetta, GA
03.2018 - 08.2018
- Directed food and beverage operations, enhancing service efficiency and guest satisfaction.
- Developed and implemented innovative menu offerings, driving culinary creativity and seasonal adaptations.
- Managed vendor relationships to ensure quality supplies and optimal pricing strategies.
- Oversaw training programs for staff, fostering skill development and operational excellence.
Assistant General Manager
The Standard Club
Johns Creek, GA
06.2014 - 03.2018
- Assisted in oversight of full clubhouse operations including dining,events, member services and daily operations. Oversee $2.5M clubhouse dining and banquet operations, Tennis facility, Maintenance Department, and Pool
- Headed the catering department
- Supervised department heads and ensured alignment with club standards
- Participated in budgeting, capital planning, ad long- range strategy
- Played key role in high-volume member events ad club programming.
- Supported membership retention and engagement efforts
General Manager
Paschal's Restaurant
Atlanta, CA
02.2012 - 06.2014
- Managed full restaurant operations including financial performance,staffing, and guest experience
- Maintained P&L and operational performance
- Lead Management team development ad performance standards
- First GM to exceed bottom line goals for 4 consecutive years
Columbus Country Club
Clubhouse Manager
Columbus, Ga
07.2008 - 02.2012
- Directed daily clubhouse operations including dining,events, and member services
- Managed FOH teams, Maintenance Department and Banquet Operations
- Managed budgets, scheduling, and inventory controls
- Ensured service standards aligned with member expectations
- 1st full year lead F&B department from a $257K loss prior year to $17K profit the following year that was budgeted to loss $185K.
Education
Armstrong State
Savannah, GASkills
- Staff training and development
- Quality control
- POS system proficiency
- Product marketing
- Strategic Planing
- Member Experience Leadership
- Event Planning
- Financial & P&L
- Multi -Department Oversight
- Labor Management
- Event & Banquet Oversight
- Vendor & Contract Negotiation
- Compliance & Risk Management
- Executive Presence & Board Commuication
Timeline
Director of Food and Beverage
Indian Hills Country Club
09.2018 - Current
Director of Food and Beverage
The Georgian Club
03.2018 - 08.2018
Assistant General Manager
The Standard Club
06.2014 - 03.2018
General Manager
Paschal's Restaurant
02.2012 - 06.2014
Columbus Country Club
Clubhouse Manager
07.2008 - 02.2012
Armstrong State