William Best
Matthews,NC
Overview
7
7
years of professional experience
Work History
Parts Clerk
Hendrick Automotive Group
Concord, NC
06.2023 - Current
- Processed customer orders for parts accurately and efficiently.
- Maintained accurate inventory records and performed periodic cycle counts.
- Managed the receiving, stocking, and issuing of parts in accordance with established procedures.
- Received, unpacked, sorted, labeled and stored incoming parts and supplies.
- Provided excellent customer service to internal and external customers.
- Assisted in resolving discrepancies between invoices and purchase orders.
- Organized warehouse storage areas to maximize efficiency while minimizing safety risks.
Shift Manager
Palmetto Moon
Charlotte, NC
03.2023 - 05.2023
- Managed daily cash intake by counting out registers and tabulating profits.
- Directed employees through daily routines.
- Handled customer complaints, questions and inquiries.
- Upheld company standards and compliance requirements for operations.
Porter
Hendrick Automotive Group
Charlotte, NC
03.2020 - 04.2022
- Demonstrates dedication and work ethic through consistent attendance and top-level performance.
- Trained one new employee to meet quality and productivity goals.
- Assists customers by welcoming them and checking in their cars.
- Provides vehicle assistance to customers in garages and surface lots.
- Drives vehicles to different areas of dealership to meet display standards.
- Delivers vehicles to customer's homes to provide additional customer care.
Busser
The Bridge Restaurant
Hemby Bridge, NC
02.2018 - 08.2018
- Cleared tables to maintain high turnover rate and minimize wait times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Monitored tables for guest needs and customer service opportunities.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Rental Associate
Beach Fun Rentals
Holden Beach, NC
05.2017 - 08.2017
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Obtained official signatures and required payments for different types of deliveries.
- Worked successfully with diverse group of co-workers to accomplish goals and address issues related to our products and services.
- Cleaned and prepared rentals for afternoon deliveries.
Education
Bachelor of Science - Geography
Liberty University
Lynchburg, VA06.2023
Associate of Arts - Business Administration And Management
Liberty University
Lynchburg, VA12.2021
Skills
- Customer support
- Organization
- Communication
- Time Management
- Problem-solving
- Microsoft Suite
- Inventory Management
Timeline
Parts Clerk
Hendrick Automotive Group
06.2023 - Current
Shift Manager
Palmetto Moon
03.2023 - 05.2023
Porter
Hendrick Automotive Group
03.2020 - 04.2022
Busser
The Bridge Restaurant
02.2018 - 08.2018
Rental Associate
Beach Fun Rentals
05.2017 - 08.2017
Bachelor of Science - Geography
Liberty University
Associate of Arts - Business Administration And Management
Liberty University
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