William Best
Matthews,NC
Overview
7
7
years of professional experience
Work History
Parts Clerk
Hendrick Automotive Group
Concord, NC
06.2023 - Current
- Processed customer orders for parts accurately and efficiently.
- Maintained accurate inventory records and performed periodic cycle counts.
- Managed the receiving, stocking, and issuing of parts in accordance with established procedures.
- Received, unpacked, sorted, labeled and stored incoming parts and supplies.
- Provided excellent customer service to internal and external customers.
- Assisted in resolving discrepancies between invoices and purchase orders.
- Organized warehouse storage areas to maximize efficiency while minimizing safety risks.
Shift Manager
Palmetto Moon
Charlotte, NC
03.2023 - 05.2023
- Managed daily cash intake by counting out registers and tabulating profits.
- Directed employees through daily routines.
- Handled customer complaints, questions and inquiries.
- Upheld company standards and compliance requirements for operations.
Porter
Hendrick Automotive Group
Charlotte, NC
03.2020 - 04.2022
- Demonstrates dedication and work ethic through consistent attendance and top-level performance.
- Trained one new employee to meet quality and productivity goals.
- Assists customers by welcoming them and checking in their cars.
- Provides vehicle assistance to customers in garages and surface lots.
- Drives vehicles to different areas of dealership to meet display standards.
- Delivers vehicles to customer's homes to provide additional customer care.
Busser
The Bridge Restaurant
Hemby Bridge, NC
02.2018 - 08.2018
- Cleared tables to maintain high turnover rate and minimize wait times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Monitored tables for guest needs and customer service opportunities.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Rental Associate
Beach Fun Rentals
Holden Beach, NC
05.2017 - 08.2017
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Obtained official signatures and required payments for different types of deliveries.
- Worked successfully with diverse group of co-workers to accomplish goals and address issues related to our products and services.
- Cleaned and prepared rentals for afternoon deliveries.
Education
Bachelor of Science - Geography
Liberty University
Lynchburg, VA06.2023
Associate of Arts - Business Administration And Management
Liberty University
Lynchburg, VA12.2021
Skills
- Customer support
- Organization
- Communication
- Time Management
- Problem-solving
- Microsoft Suite
- Inventory Management
Timeline
Parts Clerk
Hendrick Automotive Group
06.2023 - Current
Shift Manager
Palmetto Moon
03.2023 - 05.2023
Porter
Hendrick Automotive Group
03.2020 - 04.2022
Busser
The Bridge Restaurant
02.2018 - 08.2018
Rental Associate
Beach Fun Rentals
05.2017 - 08.2017
Bachelor of Science - Geography
Liberty University
Associate of Arts - Business Administration And Management
Liberty University
Similar Profiles
Rudy CarterRudy Carter
General Manager at Hendrick Automotive Group/Rick Hendrick ChevroletGeneral Manager at Hendrick Automotive Group/Rick Hendrick Chevrolet
ADRIAN CRUZ-CORDEROADRIAN CRUZ-CORDERO
Automotive Service Consultant at Hendrick Lexus Charlotte; Hendrick Automotive GroupAutomotive Service Consultant at Hendrick Lexus Charlotte; Hendrick Automotive Group
Dana IsmailDana Ismail
Guest Services Supervisor at Hendrick Automotive GroupGuest Services Supervisor at Hendrick Automotive Group
Destiney HamiltonDestiney Hamilton
Automotive Service Advisor at Hendrick Automotive GroupAutomotive Service Advisor at Hendrick Automotive Group
Naomi IrvineNaomi Irvine
Speech-Language Pathologist/AAC Specialist at Speech Pathology Group, Oakland UnifiedSpeech-Language Pathologist/AAC Specialist at Speech Pathology Group, Oakland Unified