William Bischoff
Emergency Services
Bethpage,NY
40
years of professional experience
Dispatcher coordinating 50+ alerts per shift for burglary, fire, and medical alarms in emergency services. Tracks incoming alerts, verifies incident details, and routes critical information with calm precision. Supports fast response and accurate documentation during urgent situations.
Work History
Dispatcher
10 Years- Handle 300 emergency calls per shift while triaging requests and routing urgent incidents appropriately.
- Operate CAD systems to log incidents, coordinate response details, and maintain clear dispatch records.
- Prioritize burglary, fire, and medical alarms using dispatch procedures and emergency communication protocols.
- Coordinate radio dispatch updates with security teams to support accurate response timing and status tracking.
Sales
9 Years- Handled [number] customer calls daily, balancing service questions with active sales opportunities.
- Resolved customer needs across both sales and non-sales calls, then recommended suitable service upgrades.
- Presented video, internet, and phone options clearly, aligning recommendations with each caller's stated needs.
- Managed customer account details while maintaining accurate notes and smooth handoffs during escalations.
President
16 Years- Directed marketing and sales activities for a two-person business, supporting consistent client acquisition and follow-through.
- Negotiated rental and equipment deals while handling collections and closing customer accounts professionally.
- Coordinated audio visual and computer equipment rental logistics for convention and trade show clients.
- Maintained payroll and incident-free day-to-day operations across every function of the business.
- Handled customer communication, service issues, and escalation follow-up to support repeat business.
Television Production
4 Years- Assisted production teams across lighting, editing, camerawork, and grip on daily studio assignments.
- Operated cameras for studio segments, following direction to capture usable footage for the edit.
- Handled editing support by organizing footage and preparing materials for post-production review.
- Set up grip equipment and maintained orderly work areas to keep production schedules moving.
- Coordinated light studio tasks and responded quickly to crew needs during production changes.
Education
College Degree
Skills
Emergency call triage
CAD system operation
Radio dispatch procedures
Alarm monitoring
Incident prioritization
Emergency communications protocols
Dispatch prioritization
Incident logging
Customer account management
Sales negotiation
Lead qualification
Relationship building
Escalation handling
Interests
Host of popular internet radio show
S'mores Radio Show
for five years
Songwriting- Guitarist And Singer
Writing Of Any Kind- Short Stories
Movie Reviews in particular
Disclaimer
Referrals Available Upon Request
Timeline
Dispatcher
Emergency Services
2016.01 - 2026.01Read More
Sales
Cablevision
2006.01 - 2015.01Read More
President
Technical Display Group
1990.01 - 2006.01Read More
Television Production
Nbc Television
1986.01 - 1990.01Read More
Hofstra University
College Degree
Read More
McArthur High School
Read More