William Blake Munch
Tampa,Florida
Summary
Dynamic business owner and artist with a robust background in hospitality and customer service. Demonstrated skill in enhancing guest experiences and achieving a 200% growth in social media engagement, reflecting adaptability and effective communication. Passionate about driving business success through creativity and client satisfaction.
Overview
11
11
years of professional experience
Work History
Server
BellaBrava
St. Petersburg, Florida
02.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction and loyalty.
- Delivered exceptional service during peak hours to enhance customer satisfaction.
- Provided excellent customer service, addressing customer needs and enhancing overall dining experience.
- Processed customer orders accurately through point-of-sale system, ensuring efficient service and accurate billing.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Demonstrated knowledge of wine pairings to enhance dining experience.
Artist and Owner
La Quinta Hotel
Orlando
05.2019 - Current
- Created vibrant and captivating artwork that resonates with diverse audiences worldwide. My work spans a diverse range of mediums, and is hung all over the world from restaurants to people's homes. Secured representation with two global licensing companies, expanding market reach and visibility. Pushed boundaries of creativity through experimentation with new techniques and styles, enhancing artistic evolution. My art is not just a visual expression, but a reflection of my inner world, inviting viewers to experience emotions and narratives through each piece.
- Created visually engaging displays for hotel events and promotions.
- Collaborated with team to design custom artwork for guest rooms.
- Developed themed decorations for seasonal celebrations at the hotel.
Food Runner
BellaBrava St Pete
St Pete
03.2025 - 02.2026
- Delivered food orders promptly, contributing to overall guest satisfaction.
- Collaborated with kitchen staff to streamline service flow, ensuring timely and efficient food delivery.
- Garnished dishes and delivered food to guests, enhancing dining experience and customer satisfaction.
Front Desk Representative
La Quinta Hotel
Orlando
02.2016 - 07.2024
- Maintained records of guest reservations and check-ins, ensuring accuracy and completeness
- Processed payments and issued receipts quickly and accurately, resulting in an increase in revenue for the organization
- Provided customers with information on company products and services, enhancing their overall experience during their stay.
- Refilled essential supplies, including linens, towels, and toiletries, to maintain hotel operations., such as linens, towels, and toiletries, keeping the function of the hotel efficient and clean
- Led special projects to enhance operational efficiency and updated guest profiles to improve service quality.
Sales Internship
ABC Action News
Tampa
05.2017 - 07.2017
- Supported team goals by assisting in various special projects, enhancing collaboration and project outcomes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Fine Arts and Graphic Design - Creative Department
University of Central Florida
Orlando12-2019
Skills
- Customer service
- Guest Experience
- Beverage Knowledge
- Menu Design
- Attention to detail
- Project Management
- Microsoft Office
- Leadership
- Teamwork
- Adaptability
- Fast Learner
- Effective communication
- Communication Skills
Personal Information
Title: Artist and Owner
Timeline
Server
BellaBrava
02.2026 - Current
Food Runner
BellaBrava St Pete
03.2025 - 02.2026
Artist and Owner
La Quinta Hotel
05.2019 - Current
Sales Internship
ABC Action News
05.2017 - 07.2017
Front Desk Representative
La Quinta Hotel
02.2016 - 07.2024
Fine Arts and Graphic Design - Creative Department
University of Central Florida