William Blake Sisk
Easley,SC
Overview
8
8
years of professional experience
Work History
Department Manager
Hobby Lobby
09.2019 - Current
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Server
Brioso Fresh Pasta
05.2019 - 09.2019
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips
- Check patrons’ identification to insure minimum age requirements for consumption of alcohol
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and rolling silverware
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
- Promoted desserts, appetizers and specialty drinks
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
To-Go
Outback Steakhouse
04.2019 - 05.2019
- Managed closing duties, including restocking items and reconciling cash drawer
- Communicate effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Operated POS terminals to input orders, split bills and calculate totals
- Handled customer service complaints with upmost professionalism and knowledgeable responses to maintain trust and company loyalty
Cashier/stocking
Ingles Market
01.2017 - 02.2018
- Operated register and assisted customers with carrying items to cars
- Handled customer service complaints with upmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Kept accurate account of items and insured shelves were kept full and neat
Education
High School Diploma -
Easley High School
Easley, South Carolina05.2018
Skills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
Timeline
Department Manager
Hobby Lobby
09.2019 - Current
Server
Brioso Fresh Pasta
05.2019 - 09.2019
To-Go
Outback Steakhouse
04.2019 - 05.2019
Cashier/stocking
Ingles Market
01.2017 - 02.2018
High School Diploma -
Easley High School