William Brasher
BENTON
Summary
Dynamic professional with a proven track record at Porter's Industrial, excelling in production management and process improvement. Skilled in optimizing workflows and enhancing customer relations, I leverage strong problem-solving abilities and attention to detail to drive efficiency and quality. Committed to fostering teamwork and achieving operational excellence.
Overview
9
9
years of professional experience
Work History
Dispatcher
Plumber For Hire
01.2025 - Current
- Coordinated service calls to optimize technician schedules and enhance customer satisfaction.
- Managed incoming inquiries through phone and email, ensuring timely responses.
- Utilized dispatch software to track job status and streamline communication with field technicians.
- Assisted in routing service requests based on priority and technician availability.
Fill Plant Technician
Red Ball Oxygen
03.2023 - 01.2025
- Operated oxygen production systems to ensure efficient output and quality standards.
- Conducted routine maintenance on machinery, identifying and resolving operational issues promptly.
- Monitored safety protocols, ensuring compliance with industry regulations and enhancing workplace safety.
- Collaborated with team members to streamline workflows and improve equipment efficiency.
Production Manager
Porter's Industrial
06.2022 - 03.2023
- Oversaw daily production operations to ensure efficient workflow and adherence to safety protocols.
- Implemented process improvements that increased production efficiency and reduced downtime.
- Coordinated cross-functional teams to optimize resource allocation and enhance output quality.
- Trained and mentored new staff on operational procedures and best practices in production management.
Start-Up Technician
Morehead Pools
03.2017 - 06.2022
- Operated and maintained pool equipment, ensuring optimal functionality for installation projects.
- Collaborated with team members to streamline installation processes and enhance overall efficiency.
- Conducted site assessments to determine project requirements and customer specifications accurately.
- Trained new technicians on safety protocols, equipment handling, and installation techniques.
Education
High School Diploma -
Wylie High School
Wylie, TX05-1999
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Problem-solving
- Customer relations
Timeline
Dispatcher
Plumber For Hire
01.2025 - Current
Fill Plant Technician
Red Ball Oxygen
03.2023 - 01.2025
Production Manager
Porter's Industrial
06.2022 - 03.2023
Start-Up Technician
Morehead Pools
03.2017 - 06.2022
High School Diploma -
Wylie High School