Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Brinlee Castro

Redlands,CA

Summary

Hardworking crew member with a solid understanding of operational practices and safety standards. Capable of following detailed instructions to complete work tasks. Contributes to overall team success through field knowledge and dedication to task completion. Motivated team player with experience in fast-paced environments, skilled in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivers quality service by offering efficient and friendly support to customers and team members.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
Redlands, CA
12.2022 - Current
  • Managed cashier duties encompassing order processing, payment handling, and giving change.
  • Successfully managed multiple responsibilities including restocking merchandise, taking customer orders, packaging items, and fulfilling orders.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Delivered superior customer service to ensure a pleasant experience for visitors.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Restaurant Hostess

Rok N Fondue
Redlands, CA
09.2021 - 10.2021
  • Managed reservations, waitlists, and special requests for large parties.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Managed opening and closing responsibilities by replenishing supplies and ensuring work areas were cleaned.

Education

High School Diploma -

Redlands East Valley High School
Redlands, CA
06-2024

Skills

  • Drive-Thru Operations
  • Customer Engagement
  • Safe Food Handling
  • Menu Memorization
  • Customer Service
  • Beverage Preparation
  • Safety awareness
  • Supplies Monitoring and Restocking
  • Food Service Preparation
  • Team-Oriented Approach

Timeline

Crew Member

McDonald's
12.2022 - Current

Restaurant Hostess

Rok N Fondue
09.2021 - 10.2021

High School Diploma -

Redlands East Valley High School
William Brinlee Castro