William Brittain
Fort Scott
Summary
Proven team lead with strong customer focus, operations management, and process improvement skills. Achieved significant workflow efficiencies while enhancing team performance and ensuring regulatory compliance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead
Wal-Mart Supercenter
Fort Scott, KS
09.2022 - Current
- Led team in achieving operational goals, enhancing workflow efficiency.
- Trained and mentored new associates on policies and procedures.
- Implemented inventory management practices to optimize stock levels.
- Coordinated scheduling and staffing to ensure coverage during peak hours.
- Supervised daily store operations to ensure optimal customer service and sales performance.
- Trained and mentored team members on best practices for inventory management and product displays.
- Conducted performance evaluations, providing constructive feedback to support employee development.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Codes Enforcement/ Inspector
City of Fort Scott
Fort Scott, KS
05.2019 - 02.2021
- Inspected properties for compliance with local codes and regulations.
- Documented violations and prepared detailed reports for enforcement actions.
- Collaborated with property owners to resolve code issues effectively.
- Conducted follow-up inspections to ensure code adherence post-violation resolution.
- Educated community members about safety standards and compliance procedures.
- Provided guidance on zoning laws and building permit requirements to stakeholders.
- Conducted risk assessments on potential hazards identified during inspections, prioritizing appropriate mitigation measures to ensure public safety.
Owner/Operator
East Side Liquor
Fort Scott, KS
08.2017 - 04.2019
- Oversaw daily operations, ensuring compliance with local regulations and industry standards.
- Managed inventory levels, optimizing stock to meet customer demand and minimize waste.
- Developed marketing strategies to enhance brand visibility and increase customer engagement.
- Trained and mentored staff, fostering a collaborative team environment and improving service quality.
- Implemented cost-control measures to enhance profitability while maintaining product quality.
- Analyzed sales trends to make informed purchasing decisions and improve product assortment.
- Built strong relationships with vendors, negotiating favorable terms for inventory procurement.
Education
Associate of Science - Business Administration And Management
Fort Scott Community College
Fort Scott, KS05-2015
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Employee evaluation
- Complaint resolution
- Operations management
- Process improvement
- Regulatory compliance
- Product management
- Diversity and inclusion
- Invoice verification
- Employee training
- Deadline management
Certification
- Licensed [PLE Trainer] - Forklift, Electric Jack, Walkie-Stacker and Bill Jacks
Timeline
Team Lead
Wal-Mart Supercenter
09.2022 - Current
Codes Enforcement/ Inspector
City of Fort Scott
05.2019 - 02.2021
Owner/Operator
East Side Liquor
08.2017 - 04.2019
Associate of Science - Business Administration And Management
Fort Scott Community College