Summary
Overview
Work History
Education
Skills
Timeline
SalesManager
William Brungart

William Brungart

Saint Charles,MO

Summary

Motivated individual with proven experience in customer service and sales. Engaging and personable with a strong work ethic seeking to increase business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

25
25
years of professional experience

Work History

Membership & Marketing Director

Whitmoor Country Club
02.2013 - Current
  • Develop, plan and implement strategies to meet and exceed club membership goals
  • Recruit new members using creative marketing strategies, retain existing membership base, and source referrals/leads; transition leads into face-to-face visits and membership sales.
  • Assisted perspective new members throughout sales process and provided after-enrollment support to assess satisfaction and resolve concerns.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Helped potential new members navigate choices between membership programs with support for questions such as terms, pricing, and availability.
  • Built relationships with customers and community to establish long-term business growth

Sales Manager

American TV Appliance & Furniture
12.2004 - 01.2013
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer objections and issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Trained my sales professionals in successful selling methods and encouraged cross-selling to drive revenue.
  • Evaluated my teams performance against goals and implemented appropriate development plans.

Store Manager

The Bedroom Store
07.1998 - 12.2004
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Assisted with hiring, training and mentoring new sales staff members.

Education

BBA - Business Administration And Management

UMSL
St Louis, MO

High School Diploma -

Hazelwood Central High School
Florissant, MO

Skills

  • Sales Expertise
  • Promotional Campaigns
  • Networking
  • Digital Marketing
  • Time Management
  • Marketing and Advertising
  • Customer Retention Strategies
  • Budgeting and Allocation
  • Direct Email Campaigns
  • Social Media Campaign
  • Operations Management
  • Media Relations

Timeline

Membership & Marketing Director

Whitmoor Country Club
02.2013 - Current

Sales Manager

American TV Appliance & Furniture
12.2004 - 01.2013

Store Manager

The Bedroom Store
07.1998 - 12.2004

BBA - Business Administration And Management

UMSL

High School Diploma -

Hazelwood Central High School

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William Brungart