William Bryan
Selma,TX
Summary
Dynamic professional with a proven track record at GameStop, adept in store operations and ramp service. Excelled in enhancing customer satisfaction and safety procedures, contributing to significant revenue growth. Skilled in cash handling and fostering strong customer relationships, demonstrating exceptional organizational and interpersonal abilities.
Experienced with managing retail store operations, including opening and closing procedures. Uses leadership skills to guide team members and maintain productive work environment. Track record of ensuring excellent customer service and achieving sales goals through effective team collaboration and problem-solving.
Overview
4
4
years of professional experience
Work History
Retail Keyholder
GameStop
06.2024 - Current
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Contributed ideas for marketing campaigns leading to increased foot traffic and revenue generation.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
- Developed strong relationships with customers by actively engaging in conversation about their needs and preferences.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Balanced cash registers at end of shift and filled out necessary reports.
- Opened and closed store at proper times for reliable services.
Ramp Agent
Unifi
03.2021 - 02.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Education
High School Diploma -
Judson High School
9142 Farm-To-Market Rd 78, Converse, TX 7810906-2011
Skills
- Store operations
- Loading and unloading
- Cash handling accuracy
- Ramp service
- Safety procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Keyholder
GameStop
06.2024 - Current
Ramp Agent
Unifi
03.2021 - 02.2024
High School Diploma -
Judson High School
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