William Burgen

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Utilized positive communication to encourage team and promote integrity and respect.
• Collaborated with other coaches to create and execute game plans.
• Monitored team practices to establish high level of performance.
• Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
• Utilized positive communication to encourage team and promote integrity and respect
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition
• Analyzed and adjusted team strategies during games to enable flexibility and maximize success

• Increased customer engagement through social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Developed marketing content such as blogs, promotional materials, and advertisements for social media.
• Developed and managed content calendars for each platform to establish timely and relevant posts.
• Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.

https://thedripszn.weebly.com/

• Reported on athletes and athletic events about programs to provide interesting sports stories.
• Managed online sports columns, blogs and video pieces.
• Conducted in-depth interviews with players and coaches.
• Created new athlete profile column highlighting top players and rising stars in different sports.