Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Capers

Uniondale

Summary

Accomplished entrepreneur and communicator, adept in customer relations and small business operations, with a proven track record at Capri Hardwood Floors Inc. Enhanced customer satisfaction and fostered repeat business through strategic relationship building and efficient process implementation. Demonstrated teamwork and service excellence at Delta Airlines, ensuring operational smoothness and client satisfaction. Talented Owner with marketing, customer service and facility oversight skills and more than 40 years of experience. Highly effective and comfortable working with people.

Overview

46
46
years of professional experience

Work History

Owner

Capri Hardwood Floors Inc
04.1982 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Reservation Sales Agent

Delta Airlines
09.1978 - 04.1981
  • Enhanced teamwork, collaborating closely with colleagues to ensure smooth operations.
  • Answered incoming phone calls and addressed questions from customers.

Education

Associate of Arts - Music InstrumentTechnology

Five Towns College
Huntington Station, NY
05.1977

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Timeline

Owner

Capri Hardwood Floors Inc
04.1982 - Current

Reservation Sales Agent

Delta Airlines
09.1978 - 04.1981

Associate of Arts - Music InstrumentTechnology

Five Towns College
William Capers