Accomplished entrepreneur and communicator, adept in customer relations and small business operations, with a proven track record at Capri Hardwood Floors Inc. Enhanced customer satisfaction and fostered repeat business through strategic relationship building and efficient process implementation. Demonstrated teamwork and service excellence at Delta Airlines, ensuring operational smoothness and client satisfaction. Talented Owner with marketing, customer service and facility oversight skills and more than 40 years of experience. Highly effective and comfortable working with people.