William Carter

Palm Coast

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

years of professional experience

Work History

Insurance Broker

Healthmarkets Insurance

05.2023 - Current

Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Expanded the company''s client base through effective networking and relationship-building strategies.
Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
Streamlined the insurance application process, resulting in faster approvals and increased efficiency.

Patient Support Specialist

Elite Hearing Centers

06.2021 - 05.2023

Enhanced patient satisfaction by providing exceptional support and addressing concerns promptly.
Streamlined appointment scheduling processes for increased efficiency and reduced wait times.
Maintained accurate patient records, ensuring data confidentiality and HIPAA compliance.

Education

Bachelor of Science - Marketing

Clemson University

Clemson, SC

12.2018

Skills

Commission-Based Sales
Sales Presentation
Client Relations Expertise
Customer Follow-Up
Quotes and Sales

Client Needs Analysis
Active Listening
Effective Customer Communication
Lead Generation

Timeline

Insurance Broker

Healthmarkets Insurance

05.2023 - Current

Patient Support Specialist

Elite Hearing Centers

06.2021 - 05.2023

Bachelor of Science - Marketing

Clemson University

William Carter

Summary

Overview

Work History

Insurance Broker

Patient Support Specialist

Education

Bachelor of Science - Marketing

Skills

Timeline

Insurance Broker

Patient Support Specialist

Bachelor of Science - Marketing

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