William Champion
Odenville,AL
Summary
Dedicated to providing leadership built around transparency and trust rather than on positions or titles. Willing to take advice and learn from others within the organization regardless of position or seniority. Team player that believes results are achieved through group effort rather than individual achievements.
Overview
15
15
years of professional experience
Work History
Outside Sales Representative
H&E Rental
02.2025 - Current
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Maintenance Section Platoon Sergeant
Alabama Army National Guard
10.2010 - Current
- Chosen by company command to serve as acting First Sergeant in the absence of current First Sergeant.
- Trained, supervised and organized over 30 soldiers and personnel.
- Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
- Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
- Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
- Coordinated with command to accommodate mission requirements in regards to maintenance objectives.
- Served as a squad leader in Taji and Al Asaad Iraq through 2017 and 2018.
- Served as maintenance NCOIC on maintenance missions in Germany in 2023.
- Selected for early promotion from SSG to SFC in September of 2024.
Service Manager
MGX Equipment Services LLC
11.2023 - 02.2025
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Maintained branch functions in the absence of a branch manager.
- Responsible for coordinating work assignments and dispatching of 11 technicians.
Level B Technician
MGX Equipment Services LLC
06.2022 - 11.2023
- While serving as a technician, ensured work was completed accurately and in a timely manner.
- Completed repairs on both crawler cranes as well as rough terrain machines.
- Diagnosed and repaired mechanical, electrical and hydraulic faults.
- Successfully served in multiple functions as a technician, automotive painter and welder.
- Served as the branch safety coordinator prior to achieving management position.
- Assisted other shop technicians in the complete rebuild of multiple rough terrain cranes.
A Level Technician
Averitt Express
04.2016 - 06.2022
- Maintained a fleet of Freightliner and Volvo commercial vehicles.
- Completed repairs ranging from tires and brakes to injectors, transmissions and clutch assemblies.
- Completed electrical and mechanical troubleshooting procedures to accurately diagnose faults.
- Completed repairs in a timely manner to get company equipment back into service as quickly and safely as possible.
- Chosen as the next employee to obtain the service manager position prior to leaving the company.
Education
Leadership Tactics And Administrative
Advanced Leadership Course
Fort Bragg, NC04.2022
Leadership Qualities And Administrative
Basic Leadership Course
Camp Blanding, FL07.2018
Diesel Mechanics
US Army 91 Bravo School
Fort Jackson, SC10.2011
Springville High School
Springville, AL05.2011
Collision Repair, Automotive Painting, Welding
John Pope Eden Career Tech Center
Ashville, AL05.2011
Skills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
- Ability to work in high stress environments
- Employee Relations
- Workplace Safety
- Trustworthy and Honest
Accomplishments
- Achieved Commandants list while attending the Basic Leadership course which is reserved for the top ten percent of the class.
- Obtained the Army Good Conduct Medal, the Army Achievement Medal and the Army Commendation Medal among other awards throughout 14 years of military service.
Timeline
Outside Sales Representative
H&E Rental
02.2025 - Current
Service Manager
MGX Equipment Services LLC
11.2023 - 02.2025
Level B Technician
MGX Equipment Services LLC
06.2022 - 11.2023
A Level Technician
Averitt Express
04.2016 - 06.2022
Maintenance Section Platoon Sergeant
Alabama Army National Guard
10.2010 - Current
Leadership Tactics And Administrative
Advanced Leadership Course
Leadership Qualities And Administrative
Basic Leadership Course
Diesel Mechanics
US Army 91 Bravo School
Springville High School
Collision Repair, Automotive Painting, Welding
John Pope Eden Career Tech Center