William Crosby
Brooklet ,GA
Summary
Leader with a proven track record , driving profitability increases of up to 20%. Skilled in team leadership and inventory management, I excel in optimizing operations and enhancing service quality. Committed to employee development and workplace safety, I foster a culture of continuous improvement and reliability.
Overview
16
16
years of professional experience
Work History
Service Manager
Interstate Nationalease
08.2017 - 05.2025
Was service manager over multiple locations over seeing day to day operations, p&l of multiple branches, dot compliance, safety, customer service and training. Increased profitability yearly at each location from 5-20 percent. Was also over parts department and inventory.Dealt with warranty claims and vendors to maximize best products for the lowest prices.
Mobile Tech
Interstate NationaLease
03.2012 - 08.2017
Maintained INl owned lease and rental equipment as well as customer owned equipment. Made sure everything was DOT compliant. Made sure all work orders and paperwork was filled out and part charged.
Shop Foreman
ALS Truck and Trailer
09.2009 - 03.2012
Lead a team of technicians to maintain company and customer owned equipment. Was a working foreman as well as ran calls.
Education
High School Diploma - General
Southeast Bulloch High School
Brooklet, GABachelor - Business Management
Georgia Southern University
Statesboro, GA12.2022
Associate Degree - Business Management
Middle Ga Technical College
Warner Robins, GA05.2009
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Critical thinking
- Reliable and responsible
- Employee training and development
- Time management
- Conflict resolution
- Goal oriented
- Workflow management
- Team collaboration and leadership
- Trustworthy and honest
- Employee relations
- Workplace safety
- Staff management
- Service quality management
- Technical troubleshooting
- Estimating and quoting
- Continuous improvement
- Inventory management
- Cost estimates
- Risk management
- Service and parts teams management
- Quality control
Timeline
Service Manager
Interstate Nationalease
08.2017 - 05.2025
Mobile Tech
Interstate NationaLease
03.2012 - 08.2017
Shop Foreman
ALS Truck and Trailer
09.2009 - 03.2012
High School Diploma - General
Southeast Bulloch High School
Bachelor - Business Management
Georgia Southern University
Associate Degree - Business Management
Middle Ga Technical College
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