William Davis
Leadville
Summary
Results-oriented professional with extensive experience in customer service and lift maintenance. Skilled in time management and inventory accuracy, consistently ensuring operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Associate
Mt Massive Liquors
Leadville, CO
06.2025 - Current
- Assist customers with product selection and inquiries to enhance shopping experience.
- Maintain inventory accuracy through regular stock checks and organization.
- Process transactions efficiently using point-of-sale systems to ensure customer satisfaction.
- Collaborate with team members to maintain store cleanliness and visual merchandising standards.
- Increase customer satisfaction by resolving complex issues and providing exceptional service at all times.
Lift Technician 2
Copper Mountain Ski Resort
Frisco, CO
11.2016 - 03.2023
- Conducted routine inspections and maintenance on lift equipment to ensure operational safety and reliability.
- Diagnosed mechanical issues and performed repairs to minimize downtime during peak seasons.
- Collaborated with team members to streamline maintenance processes, improving overall efficiency.
- Led training sessions for new technicians on safety protocols and equipment operation procedures.
- Implemented preventive maintenance schedules, reducing unexpected equipment failures by enhancing reliability.
- Monitored lift performance metrics, identifying areas for improvement in service delivery and guest experience.
- Improved customer satisfaction with efficient troubleshooting and quick resolution of lift issues.
Education
High School Diploma -
Larimer County Workforce
Fort Collins, COSkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Cash handling
- Customer engagement
- Decision-making
- Courteous and professional
Timeline
Associate
Mt Massive Liquors
06.2025 - Current
Lift Technician 2
Copper Mountain Ski Resort
11.2016 - 03.2023
High School Diploma -
Larimer County Workforce