William Day
Evansville,Wisconsin
Summary
Aspiring Data Scientist at UW-Madison with IT experience at Evansville Community School District, specializing in troubleshooting and system administration. Demonstrated success in enhancing customer service through effective communication and collaboration. Proficient in technical documentation and project implementation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Information Technology Apprentice
Evansville Community School District
Evansville, Wisconsin
05.2023 - 08.2024
- Cultivated effective relationships with apprentices, colleagues, and customers to enhance collaboration.
- Diagnosed and resolved technical issues through thorough troubleshooting processes.
- Identified recurring technical problems and implemented solutions to mitigate future occurrences.
- Created user accounts, maintained system documentation, and evaluated new technology for optimal performance.
Lifeguard
City of Evansville
Evansville, Wisconsin
06.2022 - 08.2022
- Educated patrons about safe swimming practices through public announcements.
- Provided assistance to swimmers of varying skill levels.
Basket Room and Park Store Service
City of Evansville
Evansville, Wisconsin
06.2021 - 08.2021
- Executed routine maintenance and cleaning tasks to ensure optimal functionality.
- Performed day-to-day duties with accuracy and efficiency.
- Cultivated strong working relationships with team members for enhanced collaboration.
Crew Member
McDonald's
Evansville, Wisconsin
06.2021 - 08.2021
- Greeted customers and provided excellent customer service.
- Maintained a clean work area throughout the shift.
- Provided support to other staff members during busy hours when needed.
Education
Some College (No Degree) - Electrical Engineering
University Wisconsin Madison
Madison, WISkills
- Customer service and support
- System administration
- Troubleshooting and diagnostics
- Network management
- Technical documentation
- Technical support
- Project implementation
Certification
- Pending Approval for the Wisconsin Operator's License for serving alcoholic beverages
Languages
Spanish
Elementary
Timeline
Information Technology Apprentice
Evansville Community School District
05.2023 - 08.2024
Lifeguard
City of Evansville
06.2022 - 08.2022
Basket Room and Park Store Service
City of Evansville
06.2021 - 08.2021
Crew Member
McDonald's
06.2021 - 08.2021
Some College (No Degree) - Electrical Engineering
University Wisconsin Madison
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