Summary
Overview
Work History
Education
Skills
Training and Awards
Personal Information
Timeline
Generic

William Dean

Summary

High performance Manager with outstanding leadership, team building, recruiting and financial management skills. Consistently increased operational efficiency, team collaboration, and revenue growth during my tenure. Demonstrated creativity and versatility in leadership approaches. Very process and detail oriented. Strong emphasis on recruiting and team building.

Overview

43
43
years of professional experience

Work History

Senior Sales Manager

Aire Serv Heating and Air / Neighborly Brands – Parent Company
09.2018 - 07.2024
  • Retained full responsibility for replacement division of large nationwide Heating and Air Conditioning Company
  • Handled all new hire recruitment and developed and implemented initial and ongoing training of employees on sales teams as well as all inside sales personnel
  • Collaborated with Administrative personal and Lead Coordinators to manage day to day work flow as well as incoming lead management
  • Managed complex schedules to meet personnel and customer needs and continually resolved customer issues
  • Administered bi-weekly payroll, commissions
  • With leadership team, developed and oversaw annual budgets
  • Designed and instituted a custom Sales Process for designers
  • Oversaw all Sales Lead Coordinators and Outbound Telemarketing reps
  • Handled product pricing and price negotiations with vendors.

Senior Sales Manager

ARS/McCarthy Services
08.2015 - 08.2018
  • Retained full responsibility for residential replacement division of Heating and Air Conditioning Company
  • Oversaw all recruitment and training of new members of the design team as well as inside sales personnel
  • Implemented weekly training and safety programs for all design personnel
  • Supported and advised Administrators and Lead Coordinators
  • Managed bi-weekly payroll.

Sales Manager

M E Flow
12.2013 - 08.2015

Designer/Sales Manager/General Manager

One Hour Heating and Air, Clockwork Homes Services
05.2007 - 12.2013

Inside Sales Manager

Trend Communications/Agilent Technologies
10.1998 - 12.2006

Sales Rep/Sales Manager

Sprint Communications B2B Sales/Outbound Calling Group
01.1992 - 01.1998

Security Police Officer

United States Air Force
01.1982 - 01.1987
  • USAF Honor Guard
  • Six-month security detail for then Secretary of Defense Caspar Weinberger at Pentagon
  • Team Lead on overseas security detail for Nuclear Launch Capable Alert Aircraft from 1985 – 1987
  • Security Clearance.

Education

No Degree - Criminal Justice

College of The Air Force
US

Annandale High School
06.1981

Skills

  • Organization
  • Leadership
  • Recruiting
  • Conflict Resolution
  • Collaboration
  • Budgeting
  • Implementation of Sales Processes
  • Driving Productivity
  • Communication
  • Growth Mindset
  • Service Titan

Training and Awards

  • 6th Man Training – Life and Leadership Lessons, Improved Results from Improved Performance
  • Success Academy, Clockwork Home Services
  • General Manager Preparatory Training Courses
  • Strategic Business Planning
  • Presidents Club Award – Top Sales Performer
  • Top Sales Manager of the year 2022

Personal Information

Title: Senior Sales Manager

Timeline

Senior Sales Manager

Aire Serv Heating and Air / Neighborly Brands – Parent Company
09.2018 - 07.2024

Senior Sales Manager

ARS/McCarthy Services
08.2015 - 08.2018

Sales Manager

M E Flow
12.2013 - 08.2015

Designer/Sales Manager/General Manager

One Hour Heating and Air, Clockwork Homes Services
05.2007 - 12.2013

Inside Sales Manager

Trend Communications/Agilent Technologies
10.1998 - 12.2006

Sales Rep/Sales Manager

Sprint Communications B2B Sales/Outbound Calling Group
01.1992 - 01.1998

Security Police Officer

United States Air Force
01.1982 - 01.1987

No Degree - Criminal Justice

College of The Air Force

Annandale High School

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William Dean