William DeHart
Lexington,KY
Summary
Proven leader in operational efficiency and strategic planning, adept at multitasking and problem-solving. At Flight Club 502, I spearheaded process improvements and policy development, enhancing operational standards and safety. My adaptability and effective communication have consistently driven team success and customer satisfaction, showcasing a blend of hard and soft skills essential for dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Flight Club 502
Louisville, KY
01.2024 - 08.2024
- Oversaw and managed the scheduling, training, and work of both volunteers and paid employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various Flight Club programs.
- Directed the organization's daily operations, ensuring compliance with applicable regulations.
- Oversaw and managed usage, condition, and inventory of club facilities and airplanes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted in implementation of systems for logging and scheduling hours effectively.
- Developed policies and procedures to ensure efficiency, including the creation of the Flight Line Operations manual, used as both a handbook for the position and training guide for workers.
- Assisted in planning and managed setup of both public and club events. (Fundraisers, movie nights, parties, etc.)
- Oversaw front desk. Work included responding to emails, phone calls, and visitor greetings.
- Very social position, always engaging with new people.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Coordinated efforts with other departments such as finance, development, programming, outreach, and the Raffle Committee for effective planning of events and procedure.
- Assisted in social media promotion through created visuals and video advertisements.
- Represented Flight Club and publicly spoke at many club events.
- Created and assisted in the development of scripts and procedure for events.
Camp Counselor
Flight Club 502
Louisville, KY
07.2024 - 08.2024
- Organized youth aviation Summer camps for ages 8-12 and 13-18.
- Educated youth on aviation fundamentals.
- Provided insight into aviation careers and opportunities.
- Monitored operation of club flight simulator.
- Provided transportation to various locations.
- Coordinated and engaged with staff at scheduled facilities.
- Coordinated and led group activities for campers and counselors.
- Recognized and implemented safety standards to minimize incidents.
Director of Dispatch
Flight Club 502
Louisville, KY
06.2023 - 01.2024
- Position on youth leadership board.
- Engaged with other club positions regularly. (President, secretary, media, outreach, raffle.)
- Acted as liaison between executive director and volunteers/paid workers.
- Coordinated with executive board and adult volunteers for mentorship.
- Public speaking role at events.
- In charge of event setup and organization.
Front of House Team Member
Chick-fil-A
Louisville, KY
07.2022 - 03.2024
- Greeted customers with a welcoming attitude.
- Took customer orders accurately in a pressure filled environment that thrives on efficiency.
- Managed seating arrangements and ensured smooth flow of service.
- Resolved customer concerns promptly.
- Maintained cleanliness and orderliness in the dining area.
- Successfully handled a mobile drive-through cash register tasked with setting payments before getting to the window.
- Assisted in restocking of inventory during shifts.
- Followed company standards for food handling and safety.
- Worked collaboratively with other team members.
Director of Operations
Groganica Farms
Louisville, KY
12.2019 - Current
- Keep up with scheduled tasks to ensure timely propagation of starter plants aligned with anticipated harvest time.
- Monitor water quality parameters to ensure plants are healthy.
- Oversee restocking of the hydroponics system.
Education
High School Diploma -
Eastern High School
Louisville, KY05-2024
Some College (No Degree) - Finance
University of Kentucky
Lexington, KYSkills
- Operational efficiency
- Problem-solving aptitude
- Multitasking Abilities
- Needs assessment
- Communication
- Adaptability and flexibility
- Policy development and enforcement
- Process improvement
- Strategic planning and execution
- Health and safety awareness
- Reliability and punctuality
Affiliations
- Member of youth nonprofit organization Flight Club 502
- High school Mock Trial Team
- Soccer
- Baseball
- Fishing
Certification
- Private Pilots License
Accomplishments
- Flight Club 502 Youth Leadership Board
- Mock Trial Performance Award
References
References available upon request.
Timeline
Camp Counselor
Flight Club 502
07.2024 - 08.2024
Operations Supervisor
Flight Club 502
01.2024 - 08.2024
Director of Dispatch
Flight Club 502
06.2023 - 01.2024
Front of House Team Member
Chick-fil-A
07.2022 - 03.2024
Director of Operations
Groganica Farms
12.2019 - Current
High School Diploma -
Eastern High School
Some College (No Degree) - Finance
University of Kentucky
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