William Dewey
Columbus
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Mt. Carmel Brewing Company. Proven ability to enhance guest experiences through effective multitasking and upselling products. Proficient in cash handling with a background in design software, consistently exceeding cleanliness standards and improving team efficiency.
Overview
4
4
years of professional experience
Work History
Server
Mt. Carmel Brewing Company
05.2025 - 08.2025
Landscaping
Mt. Carmel Brewing Company
05.2025 - 08.2025
- Maintained aesthetically appealing grounds by performing landscaping duties such as mowing lawns, trimming hedges, and simple construction.
- Utilized power tools, landscaping machines, as well as design and modeling software to enhance outdoor spaces.
Server
Mt. Carmel Brewing Company
05.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Developed strong memorization skills in order to properly describe and sell menu items including food and beverages
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Beach Attendant
Scenic River Canoe Excursions
05.2023 - 08.2023
- Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
- Assisted in setting up and breaking down heavy beach equipment daily such as loading kayak trailers and washing life jackets
Server Assistant
Mt. Carmel Brewing Company
05.2022 - 08.2022
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
Host
Mt. Carmel Brewing Company
06.2021 - 08.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
BSBA - Accounting
The Ohio State University
Columbus, OH05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Upselling Products
- Background with Design Software ie Autodesk Inventor and Revit
Timeline
Server
Mt. Carmel Brewing Company
05.2025 - 08.2025
Landscaping
Mt. Carmel Brewing Company
05.2025 - 08.2025
Server
Mt. Carmel Brewing Company
05.2024 - 08.2024
Beach Attendant
Scenic River Canoe Excursions
05.2023 - 08.2023
Server Assistant
Mt. Carmel Brewing Company
05.2022 - 08.2022
Host
Mt. Carmel Brewing Company
06.2021 - 08.2021
BSBA - Accounting
The Ohio State University
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