William Dunn
Belton,TX
Summary
Diligent, creative university student studying Business Administration with a focus in Finance. Experienced shift manager, demonstrating strong leadership skills in overseeing daily operations and problem resolution. Additionally, skilled in home remodeling, bringing hands-on physical experience and increased attention to detail.
Overview
7
7
years of professional experience
Work History
Shift Manager
Gogo's Treatery
07.2017 - Current
- Achieved consistent customer satisfaction by addressing concerns and escalated customer issues promptly and professionally.
- Implemented daily opening and closing procedures increasing efficiency and accountability within the shift.
- Trained new employees on company policies, procedures, point of sale system use, and job responsibilities, ensuring seamless integration into the team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
General Laborer
Kitchen & Bath Revamp
05.2023 - 08.2023
- Completed tasks efficiently for timely project completion within set deadlines.
- Constructed walls, shelves, kitchens, bathrooms and bedrooms ensuring quality workmanship by paying attention to detail, performing thorough inspections and addressing any issues promptly.
- Increased productivity with effective communication and collaboration among team members.
- Improved worksite safety by consistently adhering to established protocols and regulations.
Education
BBA - Finance
University of Mary Hardin-Baylor
Belton, TX12.2024
Skills
- Quality Assurance
- Inventory Control
- Excel
- Financial Analysis
- Pottery Production
- Relationship Building
- Opening and Closing Procedures
- Employee Training
Timeline
General Laborer
Kitchen & Bath Revamp
05.2023 - 08.2023
Shift Manager
Gogo's Treatery
07.2017 - Current
BBA - Finance
University of Mary Hardin-Baylor
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