Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

William Edwards

Weber City

Summary

Assist in various work on the family farm. Proficient use of power equipment for tasks such as pallet movement and waste management. Conducted landscaping projects for residential and community spaces, demonstrating strong attention to detail. Supported store operations across multiple departments, including appliances, flooring, and garden supplies, while maintaining inventory accuracy and organization. Provided guidance to team members on efficient work practices, enhancing overall productivity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Lowes Home Improvement
Kingsport
01.2022 - Current
  • Delivered outstanding service to both new and long-standing customers by addressing concerns promptly.
  • Processed transactions accurately using point-of-sale systems for seamless customer purchases.
  • Maintained a neat, clean, and well-stocked work area at all times.
  • Collaborated with team members to enhance overall store operations and customer service quality.
  • Educated customers on product features, benefits, and proper usage techniques through effective communication.
  • Trained new associates in customer service best practices and operational procedures for efficiency.
  • Greeted customers upon entry and identified their specific needs quickly.
  • Demonstrated proficiency in power equipment operation during training sessions.
  • Followed policies and procedures to meet or exceed established performance requirements.

Education

High School Diploma -

Gate City Highschool
Gate City, VA
05-2022

Skills

  • Team collaboration
  • Inventory management
  • Employee training
  • Adaptable mindset
  • Effective communication
  • Regulatory compliance
  • Safety regulations
  • Customer service

Affiliations

  • Played several sports throughout school including baseball, golf, basketball, and football.
  • Played in the band in middle school and high school
  • Landscaping
  • Painting

Languages

English
Professional

Accomplishments

  • Elected into honor society through all of school
  • "Driven to Win" award and several customer service star awards
  • Made "Dean's List" in college

Certification

  • Forklift Certification
  • Order Picker Certification
  • Reach Truck Certification

References

References available upon request.

Timeline

Customer Service Associate

Lowes Home Improvement
01.2022 - Current

High School Diploma -

Gate City Highschool