William Foley
Denton,TX
Summary
Efficient worker with a strong focus on customer service and operational excellence. Proven track record in time management and problem-solving, leading to improved service quality and customer satisfaction. Skilled in training and mentoring team members, promoting collaboration and ensuring precise order management and satisfaction.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Domino’s
Haslet, TX
07.2024 - 02.2025
- Prioritized customer needs while balancing store limitations to enhance service quality.
- Maintained continuous engagement by proactively identifying and addressing priority tasks.
- Implemented strategies to improve efficiency in daily operations and recurring situations.
- Effectively de-escalated customer concerns, ensuring transparency and commitment to resolutions.
Order Picker
HEB
Austin, TX
10.2023 - 06.2024
- Cultivated a positive work environment, fostering strong relationships with coworkers.
- Maintained task focus, consistently ranking high in productivity and accuracy metrics.
- Thrived in fast-paced settings, achieving goals efficiently during prime hours.
- Ensured meticulous care and accuracy in order fulfillment, communicating necessary changes promptly.
Dish-Washer/Janitor
Pluckers
Cedar Park, TX
06.2023 - 09.2023
- Originally hired as a Dish Washer but almost immediately without communication made a janitor. Still regularly did both the tasks off the janitor and the dish washer.
- Operated with a high work ethic and high efficiency, however I believe they just wanted to keep using that effort without valuing it.
- Worked without complaint for 9-hour shifts with no breaks making sure each bathroom was cleaned thoroughly every 45 minutes.
- I opened most of the time due to lack of breaks and want to at least take home a meal if I could not enjoy one during a shift break, however I am normally a closer and love the closing tasks if they don’t involve standing in 3in thick water.
- I always worked without complaint on each task given to me by the 3 head managers from different areas, which each had tasks for me as they knew I was reliable and had good speed and efficiency.
Fulfillment Worker
Target
Austin, TX
08.2021 - 05.2023
- Proficiently operated pallet movers and electric pallet jacks to facilitate receiving processing pickups and drop-offs.
- Ensured a clean and safe work area while handling the movement of merchandise in a timely and effective manner.
- Collaborated with team members to maintain a smooth flow of inventory, ensuring accurate and organized stock management.
- Utilized excellent attention to detail to identify and resolve discrepancies, ensuring inventory accuracy.
- Demonstrated high motivation and a proactive approach, always seeking opportunities to contribute and stay productive.
Delivery Driver
Pizza Hut
Austin, Texas
06.2021 - 08.2021
- Delivered orders promptly, maintaining reliability and efficiency in service delivery.
- Utilized exceptional time management skills to navigate routes for timely order completion.
- Provided courteous customer service, reinforcing a positive brand image and ensuring satisfaction.
- Participated in closing duties, maintaining cleanliness throughout the store with diligence.
Delivery Driver
Pizza Hut
Denton, TX
03.2020 - 05.2021
- Ensured prompt delivery service through effective route navigation and time management.
- Delivered exceptional customer service, enhancing overall customer satisfaction and brand reputation.
- Actively participated in closing duties, maintaining cleanliness throughout the store with attention to detail.
- Assisted in food preparation, managing orders efficiently for timely service.
Crew Trainer
McDonald's
Denton, TX
04.2019 - 10.2019
- Executed responsibilities as Crew Trainer, ensuring operational efficiency and high-quality customer service.
- Utilized POS system to process orders, enhancing customer experience in drive-through and in-store.
- Maintained cleanliness and organization by actively participating in closing duties.
- Trained and mentored new crew members, fostering a productive team environment.
Education
Biology 7-12 Life Science Certification - Biology
Texas Woman’s University
Fort Worth, Texas06-2027
Associate of Arts -
Tarrant County College
Fort Worth, Texas01.2025
Associate of Arts -
Austin Community College
Austin, Texas01.2023
High School Diploma -
Guyer High School
Denton, Texas01.2020
Skills
- Communication skills
- Interpersonal skills
- Time management
- Leadership
- Training and mentoring
- Customer service
- Problem-solving
- Order management
- Quality assurance
- Route optimization
- Map reading
- Reliability and punctuality
- Adaptability
- Team collaboration
- Attention to detail
- Operational efficiency
- Inventory control
- Sales tracking
- Direct sales strategies
- Motivation techniques
- Proactive approach
Timeline
Delivery Driver
Domino’s
07.2024 - 02.2025
Order Picker
HEB
10.2023 - 06.2024
Dish-Washer/Janitor
Pluckers
06.2023 - 09.2023
Fulfillment Worker
Target
08.2021 - 05.2023
Delivery Driver
Pizza Hut
06.2021 - 08.2021
Delivery Driver
Pizza Hut
03.2020 - 05.2021
Crew Trainer
McDonald's
04.2019 - 10.2019
Biology 7-12 Life Science Certification - Biology
Texas Woman’s University
Associate of Arts -
Tarrant County College
Associate of Arts -
Austin Community College
High School Diploma -
Guyer High School
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