Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
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William Foster

Farmers Branch,TX

Summary

Resourceful food and beverage manager with 20+ years of experience in restaurant management and operations. Proven track record in optimizing labor costs, enhancing guest relations, and implementing effective training programs. Successfully managed multiple venues, overseeing daily operations, inventory selection, and compliance with health regulations. Skilled in menu planning and staff recruitment, dedicated to driving profitability and operational excellence in the food service industry.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Owner/Manager

WJC Services
10.2023 - Current
  • Family run business focusing on home renovations, repairs, make-ready and staging
  • Project management and workflows for each job
  • Maintaining on-time, under or on budget work stages for each project
  • Product and supply procurement
  • Establish excellent Customer relations and and ensure 100% satisfaction

Manager/General Manager

Katy Trail Ice House/Lucky Dog Saloon
02.2022 - 08.2024
  • Served as a member of Katy Trail Icehouse management team.
  • Performed daily management duties including:
  • Daily server checkouts and tip dispersion via debit card and cash.
  • Reconciliation of daily cash flow, safe count, and disbursements.
  • Managed support and kitchen staff to meet or exceed daily labor percentages and goals.
  • Helped support staff in all aspects of restaurant.
  • During this time, also served as acting GM for the Lucky Dog Saloon, a newly opened concept.
  • Product /inventory selection for LBW
  • Implemented menu builds and coordination of menu designs and content with design team.
  • Interviewed, hired and trained all incoming new staff
  • Weekly ordering of all food, LBW, and supplies
  • Created SOPs for service, bar and support staff
  • Oversaw all aspects of the venue from open to close.
  • Responsible for working with all contractors and vendors
  • Integrated 2 new POS system
  • Dealt with all city inspectors and ensured quality was on par or above to meet all codes and provisions.

General Manager

The Quarter at Bread Winners Cafe and Bakery
09.2000 - 01.2022
  • GM from 2014, Bar Manager and Bartender 2000 to 2014.
  • Responsible for maintaining current LBW product lines and inventories
  • Hiring, training, and maintenance of staffing requirements and employee scheduling.
  • POS Marketing and event coordinating
  • Maintaining positive guest relations
  • Dealing with city health, fire, code compliance inspectors and maintaining current levels of good practice.
  • Day to day operational responsibilities including but not limited to
  • Cash and safe reconciliation
  • Daily sales reporting
  • Daily maintenance reporting
  • Staff supervision.
  • Work with owners in menu planning, marketing, special events, etc.

Bartender/Bar Manager/GM

Southwest Live Entertainment
09.1990 - 09.2000
  • Worked full time for company operating multiple live music venues across DFW and San Antonio.
  • Bartender 1990 to 1993
  • Bar Manager and GM 1993 to 1996
  • Regional Cash and Financial Manager 1996 -1999
  • Overseeing cash flow, AP, AR, Banking needs, payroll, Sales and Use Taxes, Mixed Beverage taxes, 940 and 941 tax reporting.

Real Estate Agent

McCarty Herndon Realty
01.1998 - 01.2000
  • Prospected new listings
  • Marketing properties
  • Home sales and leasing

Education

Bachelor's degree - Business, Economics

Western Kentucky University
Bowling Green, KY
12.1989

Skills

  • Guest relations
  • Restaurant management
  • Menu planning
  • Profit & loss
  • Management
  • Labor cost analysis
  • Recruiting
  • Analysis skills
  • Restaurant experience
  • Office manager experience
  • Food management
  • Food service management
  • Supervising experience
  • Pricing
  • Purchasing
  • Guest Services
  • Budgeting
  • Payroll
  • Bartending
  • Customer service
  • Leadership
  • Food safety
  • Cash handling
  • Team management
  • Shift management
  • Interviewing
  • Food service
  • POS
  • Food industry

Certification

TABC Certified since 1990

Texas Food Safety Manager Current through 2029

Timeline

Owner/Manager

WJC Services
10.2023 - Current

Manager/General Manager

Katy Trail Ice House/Lucky Dog Saloon
02.2022 - 08.2024

General Manager

The Quarter at Bread Winners Cafe and Bakery
09.2000 - 01.2022

Real Estate Agent

McCarty Herndon Realty
01.1998 - 01.2000

Bartender/Bar Manager/GM

Southwest Live Entertainment
09.1990 - 09.2000

Bachelor's degree - Business, Economics

Western Kentucky University

Awards

Voted Among Best Bartenders In Dallas-Dallas Observer, 2004-07

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William Foster