William Franken
Brule,NE
Summary
Dynamic Operations Manager with a proven track record at Frenchman Valley Coop, excelling in team leadership and inventory management. Enhanced employee accountability, driving performance improvements. Skilled in problem-solving and customer relationship management, I consistently delivered tailored solutions, optimizing operations and ensuring client satisfaction.
Overview
13
13
years of professional experience
Work History
Operations Manager
Frenchman Valley Coop
05.2016 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed logistics of trucks and sprayers to support customer base growth.
- Managed billing team to guarantee accuracy and punctuality in billing processes.
- Partnered with sales team to deliver tailored solutions for producers' fertilizer and chemical demands.
- Oversaw personal client accounts to guarantee satisfaction.
Sales Agronomist
AgValley Coop
09.2014 - 05.2016
- Consistently exceeded sales targets by identifying growth opportunities within existing accounts while securing new clientele.
- Contributed towards overall company growth by sharing best practices within the team and collaborating crossfunctionally.
- Implemented sustainable farming practices that resulted in decreased input costs while maintaining yield levels.
- Developed new business through targeted prospecting efforts, cold calling, and attending industry events.
- Conducted regular field visits to monitor crop performance, recommend adjustments, and address potential issues proactively.
- Optimized clients'' yields by conducting soil tests and recommending appropriate fertilizers and amendments.
Commercial Applicator
Aurora Cooperative
03.2014 - 09.2014
- Reduced application errors by maintaining up-to-date knowledge of pesticide regulations and best practices.
- Ensured proper equipment maintenance, resulting in fewer breakdowns and delays during peak seasons.
- Adapted quickly to changing weather conditions, adjusting schedules as needed to ensure optimal results without compromising safety or regulatory compliance.
- Utilized GPS technology to map fields accurately, optimizing product distribution patterns for maximum results with minimal waste.
- Contributed to a positive work environment through clear communication, teamwork, and adherence to company policies.
- Enhanced customer satisfaction by providing accurate and timely applications of pesticides and fertilizers.
Commercial Applicator
HiLine Coop
04.2012 - 03.2014
- Increased crop yields for clients by adhering to detailed application schedules and monitoring results.
- Collaborated with sales team on product recommendations, contributing to increased revenue from new accounts.
- Applied herbicide and fertilizer to address evolving agricultural challenges.
- Performed upkeep on application machinery.
- Maintained detailed records of herbicide applications.
Education
High School Diploma -
South Platte High School
Big Springs, WVSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Inventory management
- Staff training
- Management
- Customer relationship management
- Employee motivation
- Inventory control
- Workflow optimization
- P&L management
- Sales background
- Budgeting and forecasting
Timeline
Operations Manager
Frenchman Valley Coop
05.2016 - Current
Sales Agronomist
AgValley Coop
09.2014 - 05.2016
Commercial Applicator
Aurora Cooperative
03.2014 - 09.2014
Commercial Applicator
HiLine Coop
04.2012 - 03.2014
High School Diploma -
South Platte High School