Hardworking and motivated professional with a strong background in customer service and team management. Committed to delivering exceptional results and fostering a positive work environment.
Overview
8
8
years of professional experience
Work History
Delivery Associate
DHL Express
01.2020 - Current
Efficiently deliver and pick up packages for commercial and residential customers, prioritizing speed and accuracy
Focus on providing high-quality customer service while ensuring timely deliveries
Collaborate with team members to streamline operations and enhance delivery efficiency
Shift Manager
McDonald's
01.2017 - 01.2019
Oversaw daily operations and maintained a productive and enjoyable work atmosphere for staff
Trained and mentored team members, fostering a culture of teamwork and customer service excellence
Ensured adherence to company standards, resulting in improved team performance and customer satisfaction
Education
Criminal Justice
Mississippi Gulf Coast Community College
01.2016
High School Diploma -
Northshore High School
01.2015
Skills
Strong customer service and relationship management
Quick learner with a proactive approach to problem-solving
Excellent communication and interpersonal skills
Ability to work effectively in a team-oriented environment