John P Creasoli
Summary
Dedicated and dependable delivery professional with extensive experience in logistics, package handling, route coordination, and customer service. Skilled in maintaining delivery accuracy, meeting tight schedules, and building strong customer relationships. Strong communicator with excellent problem-solving abilities and commitment to safety and efficiency.
Overview
11
11
years of professional experience
Work History
Delivery Associate
Cmap Industries
New York, NY
10.2020 - 07.2021
- Follow scanning, tracking, and documentation procedures to maintain delivery accuracy.
- Protect customer packages through safe handling and proper load balancing.
- Answer customer questions regarding deliveries, payments, and stock.
- Meet demanding delivery schedules and coordinate efficient routes.
- Follow security procedures for signature-required deliveries and at-door drop-offs.
- Contribute ideas to improve workflow and delivery operations.
- Develop and maintain positive customer relationships.
Delivery Associate
Breakaway Courier System
New York, NY
02.2020 - 10.2020
- Ensure safe handling and transport of customer packages.
- Coordinate routes to meet daily delivery schedules.
- Build strong customer relationships through reliable service.
- Load and unload packages according to customer specifications.
- Collaborate with team members to complete daily assignments efficiently.
- Maintain compliance with legal, health, and safety regulations.
Delivery Associate
Cornucopia Logistics LLC
New York, NY
06.2019 - 10.2019
- Followed scanning, tracking, and documentation procedures to reduce delivery errors.
- Achieved a 98% customer satisfaction rating through delivery accuracy and dependable service.
- Provided exceptional customer support and assistance.
- Welcomed customers and handled inquiries professionally.
Street Team Member
MLK Marketing
Bronx, NY
08.2016 - 06.2017
- Delivered engaging product presentations and demonstrations.
- Educated customers on products, services, and pricing.
- Built customer interest through strong communication and upbeat interactions.
- Assisted customers with product-related questions and concerns.
Volunteer Firefighter
Rockland Hook and Ladder
Spring Valley, NY
07.2010 - 06.2011
- Assisted in emergency response and fire suppression activities.
- Evaluated emergency scenes and requested appropriate resources.
- Operated hoses, ladders, and firefighting equipment safely.
- Helped manage emergency scenes, traffic, and crowd control.
- Wore and maintained fire-resistant gear and breathing apparatus equipment.
Education
High School Diploma -
Hudson Valley High School
West Nyack, NYSkills
- Customer Service
- Route Coordination
- Package Scanning & Verification
- Delivery Documentation
- Relationship Building
- Time Management
- Complex Problem-Solving
- Safe Package Handling
- Team Collaboration
- Strong Communication
- Positive Attitude
- Safety Compliance
Volunteer Experience
Volunteer Firefighter, Rockland Hook and Ladder, Spring Valley, NY, 07/01/10, 06/30/11, Assisted in emergency response and fire suppression activities., Evaluated emergency scenes and requested appropriate resources., Operated hoses, ladders, and firefighting equipment safely., Helped manage emergency scenes, traffic, and crowd control., Wore and maintained fire-resistant gear and breathing apparatus equipment.
Timeline
Delivery Associate
Cmap Industries
10.2020 - 07.2021
Delivery Associate
Breakaway Courier System
02.2020 - 10.2020
Delivery Associate
Cornucopia Logistics LLC
06.2019 - 10.2019
Street Team Member
MLK Marketing
08.2016 - 06.2017
Volunteer Firefighter
Rockland Hook and Ladder
07.2010 - 06.2011
High School Diploma -
Hudson Valley High School