William Grennan

• Assist the used car department by facilitating the repair process of pre-owned vehicles, and act as a liaison between the inventory manager, parts manager, and shop technicians.
• Take a lead role in aiding customers experiencing issues with their recently purchased, pre-owned vehicles by listening to and accurately documenting complaints, and providing frequent, meaningful updates to the customer regarding technician recommendations and the repair process in general.

Skills: Excellent oral and written communication; Attention to detail; Mastery of CDK, XTime, and Honda IN systems.

• Operated ERAC scheduling and inventory systems, learned how to balance stock and demand on a daily basis.
• Thrived in a competitive environment selling vehicle upgrades and coverage packages.

Skills: Professionalism, Punctuality, Adaptability, Competitiveness; Mastery of E-Cars 2.0

• Attended 3 summer trade-shows (Bozutto & IDDBA) where I set up booths displaying bakery products from Brill/Rise Baking Co. and other manufacturers.
• Input product orders and described product attributes such as shelf life to potential clients.