William J Haven
Tarpon Springs,FL
Summary
Highly motivated customer service professional with knowledge and experience in high pressure environments. To ensure that high quality standards, sales and service are maintained. Target driven to identify issues and resolve problems. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
28
28
years of professional experience
Work History
Assistant Manager
Leslie's Pools
2017.07 - 2024.10
- Customer service
- Ordering supplies and maintaining inventory
- Shipping and receiving of pool supplies
- Repairs of pool equipment/ pool water testing
- Bank deposits
- Responsible for cleanliness of store
Sales Representative
Tropical Solar Energy
2015.10 - 2017.07
- Customer service representative
- Sales
- Maintained Inventory/warehouse
Senior Pharmacy Technician
Bay Care Home Care
1996.07 - 2014.02
- Received orders via phone, fax and mail
- Pulled and packed orders
- Coordinating and dispatching delivery drivers
- Customer service
- Maintained inventory/warehouse
- Shipping and receiving
- Utilizing Excel spreadsheets and EMR records
- Communication with pharmacists, physicians, nurses and patients
- Forklift Operator2
Education
Tampa College
Clearwater, FLHigh School -
Clearwater High School
Clearwater, FLSkills
- Customer rapport
- Multitasking and organization
- Sales growth
- Customer service and satisfaction
- Time management
- Team collaboration
Awards
- Employee of the month, 10/01/15
- Marketer of the month, 10/01/15
- Marketer of the month, 11/01/15
- Marketer of the month, 02/01/16
- Marketer of the month, 07/01/16
References
References available upon request.
Timeline
Assistant Manager
Leslie's Pools
2017.07 - 2024.10
Sales Representative
Tropical Solar Energy
2015.10 - 2017.07
Senior Pharmacy Technician
Bay Care Home Care
1996.07 - 2014.02
Tampa College
High School -
Clearwater High School