William H Brown
Wilkes Barre,Pennsylvania
Summary
To excel in a fast-paced workplace, with hard work, dedication, and knowledge that will help with maximizing growth potential.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
22
22
years of professional experience
Work History
Merch Manager
PepsiCo
Pittston, Pa
01.2022 - Current
- Managed up to 34 employees, with 9 direct reports
- Coached all employees, built capabilities, and had 9 employees promoted in my first year
- Gained the ability to use all reports to grow my team and assist other departments alike
- Help grow a positive work environment
- Had a successful reset season, one of the fastest at the Pittston facility
- Had a 6-man team
- Trained and worked with team to maintain CDA compliance
- Worked with customers to make sure they were giving the space allotted
Customer Development Account Manager
PepsiCo
Pittston, Pa
09.2017 - Current
- Manage 400 plus accounts
- Work on all segments of PepsiCo contract, negotiate the details and execute what is needed to be compliant in account
- Point person for all issues within my accounts
- Work with sales managers and sales reps to maintain growth in their territory
- Upsell accounts where available
- Report to hire management on issues we see in the field and how we can correct them
- Close deal with some our large owner groups, to get as much space as we can for the overall success of the company
Route Sales Specialist
UTZ Quality Foods
Scranton, Pennsylvania
05.2014 - 09.2017
- Managed a route with over 30 different customers at a time
- Maintain a 100% service rate
- Maintain and exceed all sales requirements by growing current customers, and new customers accordingly
- Great customer service and communication skills
- Grew Route 17% from previous year
- 50,000 miles drove with no driving infractions, or accidents
Youth Service Specialist
Mid Atlantic Youth Services
Pittston, Pennsylvania
06.2010 - 02.2014
- Maintain the safety of youth and staff alike
- Worked with troubled youth to help try turn them into productive members of society
- Ran and Chaired meetings, and groups to help group morale, and attitudes
- Set up a recreation schedule to meet PA state requirements
Purchasing Agent
Benco Dental
Wilkes Barre, Pennsylvania
09.2007 - 10.2008
- Maintained a 97% fill rate of all products that I was responsible for
- Worked with technicians and Doctors to help maintain service rate
Asst Manager
Schiel's Family Market
Wilkes Barre, Pennsylvania
08.2003 - 09.2007
- Managed up to 15 employees at a time
- Handled up to $20,000 cash at any given time, and was responsible for balancing the end of the night safe
- Loss prevention
- Learned every aspect of the grocery business
Pre-Sell Account Manager
PepsiCo
Pittston, Pa
- Manage multiple accounts and customers
- Managed Pittston largest Own the Streets customer
- Managed one of Pittston largest food service accounts
- Managed one of Pittston largest Rec and Retail accounts
- Provided excellent customer service
Education
College prep -
GAR Memorial High School
Wilkes Barre, Pennsylvania06.2000
Business Management -
Mt Aloysius College
Cresson, PennsylvaniaSkills
- Good with people
- Proficiency with all aspects of Microsoft Office
- Great Customer Service
Hobbies and Interests
- Sports
- Basketball
- Football
- Golf
- Reading
- Spending time with my family
References
Available upon request.
Timeline
Merch Manager
PepsiCo
01.2022 - Current
Customer Development Account Manager
PepsiCo
09.2017 - Current
Route Sales Specialist
UTZ Quality Foods
05.2014 - 09.2017
Youth Service Specialist
Mid Atlantic Youth Services
06.2010 - 02.2014
Purchasing Agent
Benco Dental
09.2007 - 10.2008
Asst Manager
Schiel's Family Market
08.2003 - 09.2007
Pre-Sell Account Manager
PepsiCo
College prep -
GAR Memorial High School
Business Management -
Mt Aloysius College