BILL HELFRICH

Successfully turned around frozen dessert restaurant through cost control, enhancement of the store atmosphere, and concentration on quality, healthier ingredients together with an open, consummate focus on customer service and satisfaction.

Leased and maintained self-storage units.

Operations Manager for 30 room non-profit, residential facility for families of sick children.

• Managed operations of 105 room Wingate by Wyndham franchise.
• Franchise received a Medalia Guest Experience Survey "A" rating for first time in 12 months within 30 days of my taking this position.

• Managed multi-unit investment properties & sold single family homes.