Summary
Overview
Work History
Education
Skills
Timeline
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William Henderson

Alcoa,TN

Summary

Dynamic small business owner with a proven track record at Jax Of All Trades, excelling in customer relations and operational efficiency. Enhanced client satisfaction through exceptional service and relationship building, while negotiating favorable supplier contracts. Skilled in verbal communication and adept at training teams to achieve business goals.

Overview

11
11
years of professional experience

Work History

Owner

Jax Of All Trades
12.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

DSP

D&S Residential Services
06.2015 - 04.2018
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Laborer

Al Blankenship Concrete
05.2014 - 07.2014
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Education

Computer Science

Pellissippi State Community College
Knoxville, TN

Diploma -

Alcoa High School
Alcoa, TN

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Owner

Jax Of All Trades
12.2021 - Current

DSP

D&S Residential Services
06.2015 - 04.2018

Laborer

Al Blankenship Concrete
05.2014 - 07.2014

Computer Science

Pellissippi State Community College

Diploma -

Alcoa High School

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William Henderson