William Hobbs IV
Newark,DE
Summary
Very organized at managing multiple issues with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cashier
Bing Bakery
Newark, DE
03.2023 - Current
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries regarding product details and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
Front Lead and Cashier
Hot Topic
Newark, DE
10.2020 - 11.2023
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
No Degree - History
University of Delaware
Newark, DE12.2024
High School Diploma -
Salesianum
Wilmington, DE06.2021
Skills
- Drawer balancing
- Payment Collection
- Product Recommendations
- Customer Service
- Customer Assistance
- Purchase assistance
- Point of sale operation
- Customer service excellence
Timeline
Cashier
Bing Bakery
03.2023 - Current
Front Lead and Cashier
Hot Topic
10.2020 - 11.2023
No Degree - History
University of Delaware
High School Diploma -
Salesianum