William Holt
Columbia ,TN
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Kroger. Proven ability to enhance customer satisfaction through effective assistance and cash handling accuracy. Recognized for training new staff and maintaining a safe environment, demonstrating strong leadership and attention to detail in high-pressure situations.
Overview
19
19
years of professional experience
Work History
Store Associate
Kroger
08.2014 - Current
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained cleanliness and organization of store displays to support operational efficiency.
- Stocked shelves and replenished inventory to ensure product availability.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Handled cash register functions, including end-of-day balance reconciliation processes.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Wait Staff Member
Applebee's Grill + Bar
12.2009 - 08.2014
- Trained new team members on menu items and service protocols.
- Managed dining area cleanliness and organization for optimal guest comfort.
Security Officer
Walden Security
10.2008 - 12.2009
- Documented incidents accurately in daily reports for management review.
- Trained new security staff on protocols and emergency procedures, improving team readiness.
Security Officer
ERMC SECURITY
09.2006 - 10.2008
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential hazards.
- Responded promptly to emergency situations, coordinating with law enforcement as needed.
- Implemented access control measures to restrict unauthorized entry effectively.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA12.2010
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
Timeline
Store Associate
Kroger
08.2014 - Current
Wait Staff Member
Applebee's Grill + Bar
12.2009 - 08.2014
Security Officer
Walden Security
10.2008 - 12.2009
Security Officer
ERMC SECURITY
09.2006 - 10.2008
High School Diploma -
Penn Foster Career School
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