Summary
Overview
Work History
Education
Skills
Timeline
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William Humphries

Chapin,SC

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Bartender

J Peters Grill & Bar
Chapin, SC
06.2022 - Current
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.

Loan Officer Assistant

Mortgage Options Inc
Irmo, SC
04.2021 - 05.2022
  • Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
  • Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
  • Compiled and verified financial documents necessary for loan processing.

Pool Cleaner

Charleston Pool Cleaners
James Island, Charleston
03.2020 - 04.2021
  • Installed new parts such as pumps, motors or timers when required.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Documented work performed for specific customers for accurate billing and follow-up support.

Education

Bachelor of Science - Hospitality Management

University of South Carolina
Columbia, SC
12-2025

Associate of Arts - Business Administration

Midlands Technical College
West Columbia, SC
05-2024

Skills

  • Upselling strategies
  • Event preparation
  • Guest relations
  • Bartending expertise
  • POS system operation
  • Social media marketing
  • Complaint handling
  • Workplace safety
  • Team motivation

Timeline

Bartender

J Peters Grill & Bar
06.2022 - Current

Loan Officer Assistant

Mortgage Options Inc
04.2021 - 05.2022

Pool Cleaner

Charleston Pool Cleaners
03.2020 - 04.2021

Bachelor of Science - Hospitality Management

University of South Carolina

Associate of Arts - Business Administration

Midlands Technical College
William Humphries