William Johnson
Mesa,AZ
Summary
Skilled in anything hands on and fostering team relations, I excelled at Hensley Bevarage by surpassing performance metrics and enhancing the customer experience. My approach, blending product knowledge with team motivation, led to significant accuracy improvements and a positive work environment. Leveraging both hard and soft skills, I focus on achievements, driving productivity and service quality.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Kasmarogi Brothers
10.2022 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Warehouse Order Selector
Hensley Beverage
09.2019 - 03.2021
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
Technician
Volta
08.2017 - 08.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Care Provider
Guthrie Mainstream Services
08.2015 - 10.2017
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
Education
High School Diploma -
Highland High School
Gilbert, AZ05.2012
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
Kasmarogi Brothers
10.2022 - 03.2023
Warehouse Order Selector
Hensley Beverage
09.2019 - 03.2021
Technician
Volta
08.2017 - 08.2018
Care Provider
Guthrie Mainstream Services
08.2015 - 10.2017
High School Diploma -
Highland High School
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