Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Jones

Jackson,GA

Summary

Diverse experience in several work fields with an eagerness and passion to learn new things. Simply Driven to get what ever job done in a timely but correct manner. Hard working individual with the desire to experience and grow my knowledge on any given field.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Progressive
Jackson, GA
03.2024 - 07.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Scuba Dive Crew

2 Shea Fishing & Diving Charters
Clearwater, FL
11.2021 - 01.2024
  • Performed underwater maintenance and repairs on various scuba equipment.
  • Assisted in the preparation of dive gear for use by customers.
  • Monitored customer safety during dives and provided assistance as needed.
  • Maintained accurate records of dive times, depths, and locations.
  • Provided detailed briefings to divers regarding safety procedures and techniques.
  • Conducted inspections of dive sites to ensure safe diving conditions.
  • Instructed novice divers on basic scuba skills such as buoyancy control and proper breathing techniques.
  • Set up dive lines and buoys at designated sites to help guide divers safely through the water column.
  • Led guided tours of local dive sites while providing an educational overview of marine life and ecology along the way.

Dock Master

Freedom Boat Club Of Tampa Bay
Clearwater, FL
10.2020 - 03.2022
  • Managed dock operations, including overseeing the loading and unloading of vessels.
  • Supervised vessel traffic in port, ensuring compliance with safety regulations.
  • Inspected mooring lines and fenders on incoming vessels to ensure proper securement.
  • Coordinated docking schedules for commercial vessels with Port Authority personnel.
  • Maintained accurate records of vessel arrivals and departures from the dock.

Manager of Operations

Wet lines tackle shop
Clearwater, FL
01.2020 - 01.2022
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.

Apprentice Electrician

Allison Smith Electric
Atlanta, GA
03.2019 - 12.2019
  • Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
  • Inspected electrical systems, equipment and components to identify hazards, defects and the need for adjustment or repair.
  • Connected wires to circuit breakers, transformers or other components.

Education

Psychology

Point University
West Point, GA

Accounting and Finance

Souther Crescent Technical College
Griffin, GA

Skills

  • Calendaring
  • Research
  • Project management
  • Stress management
  • Conflict mediation

Timeline

Customer Service Representative

Progressive
03.2024 - 07.2024

Scuba Dive Crew

2 Shea Fishing & Diving Charters
11.2021 - 01.2024

Dock Master

Freedom Boat Club Of Tampa Bay
10.2020 - 03.2022

Manager of Operations

Wet lines tackle shop
01.2020 - 01.2022

Apprentice Electrician

Allison Smith Electric
03.2019 - 12.2019

Psychology

Point University

Accounting and Finance

Souther Crescent Technical College

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William Jones