William Kasey
Newport News,VA
Summary
Adaptable operations manager recognized for leadership and problem-solving abilities. Committed to fostering teamwork and enhancing service quality through effective planning and implementation strategies.
Overview
11
11
years of professional experience
Work History
Operations Manager
Viewtifullyclean LLC
Newport News, VA
12.2025 - Current
- Streamlined daily operations by coordinating cleaning schedules and staff assignments.
- Trained new employees on safety protocols and operational procedures.
- Assisted in inventory management, ensuring adequate supply levels for cleaning products.
- Implemented efficient workflows that enhanced team productivity and service quality.
- Collaborated with team members to resolve customer service issues effectively.
- Maintained cleanliness standards through regular inspections and quality control checks.
Traffic Control Flagger
P.D. Brooks Traffic Control Inc.
Newport News, VA
10.2025 - 03.2026
- Directed traffic flow around construction zones, ensuring safety for workers and drivers.
- Monitored site conditions and communicated hazards to maintain a secure environment.
- Collaborated with crew members to set up and dismantle traffic control equipment.
- Responded promptly to changing conditions, adapting signals and signage as needed.
Maintenance Technician
Outback Steakhouse
Newport News, VA
02.2024 - 12.2025
- Troubleshot and repaired plumbing issues, enhancing overall facility functionality.
- Performed preventative maintenance inspections, minimizing equipment downtime and improving efficiency.
- Collaborated with team members to prioritize urgent repairs, ensuring timely service delivery in high-demand environments.
Personal Care Assistant
Ms.Sonya Askew (PRIVATE)
Williamsburg, VA
09.2015 - 05.2023
- Provided compassionate personal care, enhancing comfort and well-being for clients through daily support.
- Assisted with mobility and daily living activities, fostering independence in clients.
- Managed medication schedules, ensuring timely administration and accurate documentation of client health records.
- Advocated for client needs, effectively communicating with family members and medical personnel to enhance support services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Education
GED -
Alfred E. Smith Voc. High School
The Bronx, NYSkills
- Problem-solving
- Team leadership
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Inventory management
- Operations oversight
- Performance monitoring
- Customer relationship management
Certs. and Licenses
Serve Safe Cert.
Brick Masonry Cert.
Flaggers License
Elevator Operators License
Cert. of Appreciation for tutoring incarcerated men in Carpentry and Drywall
Draftsman Cert.
Timeline
Operations Manager
Viewtifullyclean LLC
12.2025 - Current
Traffic Control Flagger
P.D. Brooks Traffic Control Inc.
10.2025 - 03.2026
Maintenance Technician
Outback Steakhouse
02.2024 - 12.2025
Personal Care Assistant
Ms.Sonya Askew (PRIVATE)
09.2015 - 05.2023
GED -
Alfred E. Smith Voc. High School