Summary
Overview
Work History
Education
Skills
Timeline
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William Knop

Steeleville,IL

Summary

Dedicated professional with experience as a City Letter Carrier at the U.S. Postal Service, excelling in efficient delivery and customer service. Proven ability in package handling and punctuality, consistently ensuring timely service. Trained new employees, fostering a culture of safety and compliance as a Combat Engineer Officer in the US Army.

Overview

45
45
years of professional experience

Work History

City Letter Carrier

U. S. Postal Service
06.2000 - 11.2025
  • Delivered mail and packages efficiently in designated routes, ensuring timely service to customers.
  • Sorted and organized incoming mail using automated systems for optimal delivery accuracy.
  • Communicated effectively with customers to resolve inquiries and enhance service satisfaction.
  • Maintained accurate records of deliveries and pickups, ensuring compliance with postal regulations.
  • Trained new employees on best practices for route management and customer interactions.
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Picked up outgoing mail from letter boxes and in person from customers.

Combat Engineer Officer

US Army
10.1980 - 09.1992
  • Trained junior engineers on explosive safety protocols, fostering a culture of safety and compliance.
  • Developed maintenance schedules for heavy equipment, optimizing readiness and reducing downtime.
  • Improved safety measures by conducting risk assessments and implementing appropriate mitigation strategies.

Education

Bachelor of Arts - Zoology

Southern Illinois University, Carbondale
Carbondale, IL
05-1980

Skills

  • Package handling
  • Safe driving
  • Memory recall
  • Weather preparedness
  • Efficient delivery
  • Delivery speed

Timeline

City Letter Carrier

U. S. Postal Service
06.2000 - 11.2025

Combat Engineer Officer

US Army
10.1980 - 09.1992

Bachelor of Arts - Zoology

Southern Illinois University, Carbondale
William Knop