William Knop
Steeleville,IL
Summary
Dedicated professional with experience as a City Letter Carrier at the U.S. Postal Service, excelling in efficient delivery and customer service. Proven ability in package handling and punctuality, consistently ensuring timely service. Trained new employees, fostering a culture of safety and compliance as a Combat Engineer Officer in the US Army.
Overview
45
45
years of professional experience
Work History
City Letter Carrier
U. S. Postal Service
06.2000 - 11.2025
- Delivered mail and packages efficiently in designated routes, ensuring timely service to customers.
- Sorted and organized incoming mail using automated systems for optimal delivery accuracy.
- Communicated effectively with customers to resolve inquiries and enhance service satisfaction.
- Maintained accurate records of deliveries and pickups, ensuring compliance with postal regulations.
- Trained new employees on best practices for route management and customer interactions.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Picked up outgoing mail from letter boxes and in person from customers.
Combat Engineer Officer
US Army
10.1980 - 09.1992
- Trained junior engineers on explosive safety protocols, fostering a culture of safety and compliance.
- Developed maintenance schedules for heavy equipment, optimizing readiness and reducing downtime.
- Improved safety measures by conducting risk assessments and implementing appropriate mitigation strategies.
Education
Bachelor of Arts - Zoology
Southern Illinois University, Carbondale
Carbondale, IL05-1980
Skills
- Package handling
- Safe driving
- Memory recall
- Weather preparedness
- Efficient delivery
- Delivery speed
Timeline
City Letter Carrier
U. S. Postal Service
06.2000 - 11.2025
Combat Engineer Officer
US Army
10.1980 - 09.1992
Bachelor of Arts - Zoology
Southern Illinois University, Carbondale