William Lee
Waukesha,WI
Summary
Sales professional with strong focus on client engagement and revenue growth. Expert in identifying customer needs and developing personalized sales strategies that consistently deliver results. Known for reliability, commitment to collaboration and adaptability, ensuring seamless integration within dynamic team environments. Prepared to excel in a role demanding exceptional sales skills and a customer-centric approach.
Overview
20
20
years of professional experience
Work History
Inside Sales Representative
Cherry Optical Lab
10.2022 - 09.2024
- Maintain and grow customer base in specific territory
- Product training via Microsoft Teams and Zoom for a more interactive training session
- Problem-solving service and technical issues
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Used CRM software to maintain detailed contact logs and account records.
- Achieved or exceeded company-defined sales quotas.
Outside Sales Representative
Cherry Optical Lab
01.2016 - 10.2022
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Attended trade shows and conferences regularly to increase brand visibility.
- Problem-solving service and technical issues
- Product training at the customer's location
- Selling Lab Services to Optometrists
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Exceeded monthly sales targets and quotas consistently.
Independent Frame Representative
Self Employed
03.2005 - 01.2016
- Maintain current customers and grow territory in Wisconsin
- Carried several different frame lines for a more comprehensive customer selection process
- Problem-solving warranties and discontinued frames
- Pioneered several Frame Manufacturers in Wisconsin and the Upper Peninsula
- Increased customer satisfaction by addressing and resolving complaints in a timely manner
Education
Some College (No Degree) - Marketing and business emphasis
WCTC
Pewaukee, WISkills
- Customer Service
- Attention to Detail
- Exceptional customer service
- Cheerful and energetic
- Product Knowledge
- Upselling and Cross Selling
- Salesforce CRM
- B2B Sales
- Consultative Sales Approach
Interests
Vice President - BACS, Bikers Advocating Child Safety, 03/01/20, Present
- Working with abused children and their families to help them heal
- Giving presentations in public and to prospective families
- Organizing fund raisers
Timeline
Inside Sales Representative
Cherry Optical Lab
10.2022 - 09.2024
Outside Sales Representative
Cherry Optical Lab
01.2016 - 10.2022
Independent Frame Representative
Self Employed
03.2005 - 01.2016
Some College (No Degree) - Marketing and business emphasis
WCTC
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