William Lesane
Stone Mountain,United States
Summary
Objectives: To obtain a challenging role that leverages experience as an Auditor, Learning Ambassador, Smart-Pack /Singles Packer, Water-Spider, and Stow associate ready to contribute to the success of an organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Learning Ambassador
Amazon.com ATL2/Stone Mountain, GA
11.2022 - Current
- Conducted engaging and informative training sessions for new hires, including those who are visually impaired, resulting in a 95% satisfaction rating from trainees
- Developed and implemented coaching plans for employees, resulting in a 30% increase in productivity and a 50% decrease in errors. Collaborated with cross-functional teams to identify opportunities for process improvements and implement change to optimize the performance and efficiency of Associates
- Implemented innovative teaching methods, resulting in increased Associate comprehension and retention.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles and needs within the learning environment.
Smart Packer
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
- Complete audits and escalate areas of opportunity as needed to support process movement Smart Pack Associate
- Operate smart packing machines to ensure accurate and efficient packaging of customer orders
- Consistently achieve daily performance targets for speed and accuracy, exceeding productivity goals by 20%
- Proactively identify and report machine malfunctions or issues to minimize downtime and improve efficiency.
Stow
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
- Accurately stowed and organized inbound products in designated bins and shelves, ensuring timely availability for downstream processes
- Consistently exceeded productivity goals by 15% through efficient use of time and resources
- Proactively identified and resolved inventory discrepancies, resulting in a 30% decrease in lost inventory.
Packer
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
- Consistently exceeded performance targets for speed, accuracy, and quality, achieving a 99.9% accuracy rate and a 20% increase in productivity over the past year
- Maintained a clean and organized work area, ensuring the safety of myself and fellow associates
- Demonstrated flexibility and adaptability in quickly learning and executing different roles as business needs required.
Water Spider
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
- Coordinated the movement of inventory and materials to support the efficient fulfillment of customer orders, resulting in a 25% decrease in order processing time
- Developed and implemented new processes for organizing and tracking inventory, resulting in a 40% reduction in inventory loss and 15% increase in inventory accuracy
- Collaborate with cross-functional teams to identify and implement process improvements, resulting in a 20% increase in overall site productivity.
Auto/Manual Induct
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
- Operate and maintain manual and auto induction machines to ensure accurate and efficient processing of inbound packages
- Consistently achieve daily performance targets for speed and accuracy, exceeding productivity goals by 15%
- Proactively identify and report machine malfunctions or issues to minimize downtime and improve efficiency.
Education
Bachelor of Science, Psychology - Psychology
Southern New Hampshire University
Manchester, New Hampshire03.2023
Skills
- Strong attention to detail
- Interpersonal Communication
- Microsoft Excel
- Customer Service
- Lesson implementation
- Customer Engagement
- Training facilitation
- Peer Mentoring
- Adaptive Learning
- Classroom Management
Awards
- MVP Ambassador - Ezekiel Young, 03/01/23
- Learning Ambassador Play Maker of the Month, 01/01/23
- Certificate of Recognition- 2022 Ambassador, 01/01/23
learning
I love to learn. Learning is the key to challenging yourself to becoming a better human being each and every day
Timeline
Learning Ambassador
Amazon.com ATL2/Stone Mountain, GA
11.2022 - Current
Smart Packer
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
Stow
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
Packer
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
Water Spider
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
Auto/Manual Induct
Amazon.com ATL2/Stone Mountain, GA
11.2020 - Current
Bachelor of Science, Psychology - Psychology
Southern New Hampshire University
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