William Lopez
Linden,NC
Summary
Proactive Mexican Cuisine Server and Mobile Food Service Operator with strong multitasking skills and expertise in customer service, cash handling, and safe food handling. Adept at collaborating with team members to ensure efficient workflows and exceptional guest experiences. Consistently maintains clean, orderly environments and fosters positive customer relationships. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Mexican Cuisine Server
Tacos Oaxaca
01.2024 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Mobile Food Service Operator
Family Friends Business
05.2022 - 08.2022
- Collaborated with team members to manage high-volume shifts and deliver exceptional service.
- Increased repeat business through consistent delivery of high-quality meals and exceptional guest experiences.
- Provided excellent customer service by quickly addressing concerns or complaints from patrons.
- Contributed to a positive workplace culture through proactive problem-solving, effective teamwork, and commitment to continuous improvement.
- Maintained a clean and hygienic work environment, ensuring compliance with health regulations.
Ice Cream and Candy Store Attendant
Kandy and More
05.2022 - 08.2022
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Contributed positively toward team sales goals by consistently meeting or exceeding individual performance targets.
- Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
- Ensured efficient opening/closing procedures were followed daily including balancing cash registers and securing facilities as per guidelines set forth by management.
- Developed strong product knowledge through continuous training sessions on new arrivals and best-selling items in the store.
- Operated cash register to record transactions accurately and efficiently.
Gas Station Stocker
Jr Mart Gas Station
08.2021 - 02.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Stocked designated items on shelves, end caps and displays.
Education
High School Diploma -
Pine Forest High School
Fayetteville, NC05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Safe Food Handling
- Food Running
- Memory retention
- Sales expertise
- Table Bussing
- Beverage Preparation
- Bill computation
- Team Collaboration
- Food and Beverage Upselling
Timeline
Mexican Cuisine Server
Tacos Oaxaca
01.2024 - 05.2024
Mobile Food Service Operator
Family Friends Business
05.2022 - 08.2022
Ice Cream and Candy Store Attendant
Kandy and More
05.2022 - 08.2022
Gas Station Stocker
Jr Mart Gas Station
08.2021 - 02.2022
High School Diploma -
Pine Forest High School