William Lowery
Adamsville,AL
Summary
Motivated Accounting student at Lawson State Community College with a 3.86 GPA, Honor Society membership, and strong academic standing. Current Inquiry Analyst at Blue Cross and Blue Shield of Alabama with experience researching and analyzing data, interpreting information, monitoring reports, resolving issues, and collaborating with managers and coordinators. Proven ability to work independently and as part of a team while demonstrating strong communication, professionalism, leadership, problem-solving, and attention to detail. Seeking to build upon my growing career with Blue Cross and Blue Shield of Alabama by applying my analytical experience and accounting education in an accounting internship.
Overview
1
1
year of professional experience
Work History
Inquiry Analyst
Blue Cross and Blue Shield of Alabama
Birmingham , AL
06.2025 - Current
- Research and resolve complex health insurance inquiries by reviewing claims, benefits, eligibility, policies, and member/provider information.
- Interpret health plan guidelines, company policies, and procedures to ensure inquiries are handled accurately and consistently.
- Collaborated with internal BCBSAL departments and cross-functional teams to investigate escalated issues and facilitate timely resolution.
- Utilize Microsoft Office programs and internal BCBSAL systems to organize information, maintain documentation, analyze data, and track outstanding issues.
- Monitored and maintained inventory reports submitted by managers, ensuring accuracy, timeliness, and compliance with established deadlines.
Education
Associates in Arts - Liberal Arts - Accounting
Lawson State Community College
05-2029
Skills
- Microsoft Applications
- Complex Problem-solving
- Critical thinking
- Data analysis
- Detail orientation
- Team leadership
- Communication skills
Timeline
Inquiry Analyst
Blue Cross and Blue Shield of Alabama
06.2025 - Current
Associates in Arts - Liberal Arts - Accounting
Lawson State Community College