William Lozier
Clyde
Summary
Results-oriented customer relations professional with three years of experience driving revenue growth and expanding customer and employee bases through communication and business initiatives. Proven track record in developing and maintaining customer relations, employee engagement, and identifying new business opportunities. Advanced skills in analyzing and interpreting data, managing projects, and employees, and collaborative efforts to benefit both the company and the customer.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
D&D Restoration & Design
01.2023 - Current
- Generated three times the amount of work and profit within my first year with the company.
- Recruited 50% of the employees.
- Successfully introduced my employer to large customers, resulting in new business.
- Connected with customers and employees to ensure that expectations and needs were met.
Finance/Customer Relations Intern
Croghan Colonial Bank
08.2022 - 12.2022
- Assisted with the implementation of new processes and technologies to enhance customer experience.
- Analyzed and updated data logs, spreadsheets, and CRM systems.
- Exposed to commercial loan officers and bank executives, allowing me to understand the full scope of the business world.
Grounds Specialist
City of Clyde
04.2022 - 11.2022
- Maintained and cared for six different properties overseen by the city water plant.
- Serviced and managed equipment, schedules, and the daily operations.
- I ensured that my employer had a good reputation in the public eye.
Education
BBA - Administration & Marketing
Tiffin University
Tiffin, Ohio05-2025
Skills
- Entrepreneur
- Project management
- Market analysis
- Sales forecasting
- Customer service
- CRM Expert
Timeline
Administrative Assistant
D&D Restoration & Design
01.2023 - Current
Finance/Customer Relations Intern
Croghan Colonial Bank
08.2022 - 12.2022
Grounds Specialist
City of Clyde
04.2022 - 11.2022
BBA - Administration & Marketing
Tiffin University
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