William Marquart
Rochester,MN
Overview
7
7
years of professional experience
1
1
Certification
Work History
Workstation Technician
Mayo Clinic
Rochester, MN
08.2023 - Current
- Replace/Install Printers
- Hardware Break Fix
Food Service Coworker
Kwik Trip
Rochester, MN
09.2021 - Current
- Cashier
- Customer Service
- Kept track of inventory
Assistant Manager
Dominos Pizza Inc.
Rochester, MN
03.2017 - 09.2021
- Responsible for taking care of customer complaints
- Helped break multiple sales records
- Managed and ordered inventory
Education
High School Diploma -
John Marshall High School
Rochester, MN06.2013
Skills
- Microsoft 365
- Service Now
- Troubleshooting Windows
- Troubleshooting various printers
- Installation of Windows
- Verbal & Written Communication with Supervisors
- Installation of Computer Hardware
Certification
Google IT Support (11/2023 - Present)
- Technical Support Fundamentals
- The Bits and Bytes of Computer Networking
- Operating Systems and You: Becoming a Power User(In Progress)
Google IT Automation with Python(12/2023 - Present)
- Crash Course on Python(In Progress)
Additional Information
- Installation of Hardware: Various HP/Samsung Printers, Zebra Printers, Business Continuity Access (BCA)
- Use of Microsoft Excel, Office, Teams, Powershell, ServiceNow, and Python
- Building and Maintaining computers and their hardware
- Installing WindowsOS, LinuxOS, and configuring software on both
Timeline
Workstation Technician
Mayo Clinic
08.2023 - Current
Food Service Coworker
Kwik Trip
09.2021 - Current
Assistant Manager
Dominos Pizza Inc.
03.2017 - 09.2021
High School Diploma -
John Marshall High School