William Mayer
Belvidere,IL
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
16
16
years of professional experience
Work History
Shift Supervisor
Walgreens
Cherry Valley, Illinois
04.2025 - Current
- Supervised daily store operations and ensured compliance with company policies.
- Managed cash register transactions and trained new employees on procedures.
- Organized inventory and conducted regular stock checks to maintain product availability.
- Led team meetings to discuss goals, updates, and employee performance issues.
Cashier/Backline Cook
Arbys Resturant
Belvidere, IL
06.2022 - 04.2025
- Processed customer transactions accurately and efficiently at high-volume restaurant.
- Assisted customers with menu selections and answered inquiries about food items.
- Maintained cleanliness and organization of the front counter and dining area.
- Collaborated with team members to ensure smooth operations during peak hours.
overnight support manager
Walmart
Belvidere, IL
03.2016 - 08.2022
- Supervised overnight operations to ensure store readiness for morning customers.
- Managed team schedules and assignments to optimize shift performance and coverage.
- Trained new associates on safety procedures and operational standards for efficiency.
- Coordinated inventory management to maintain stock levels during overnight shifts.
- Worked closely with other teams within the organization to ensure that customers were receiving quality service at all times.
CAP Supervisor
Walmart
Belvidere, IL
01.2015 - 01.2016
- Managed inventory levels to optimize stock availability and reduce waste.
- Trained new employees on safety protocols and operational procedures.
- Supervised team operations to ensure compliance with company policies.
- Conducted regular audits to maintain accuracy in product displays and pricing.
- Facilitated communication between departments to streamline workflow processes.
zome merchandise manager
Walmart
Belvidere, IL
01.2014 - 01.2015
- Managed merchandise planning and allocation for diverse product categories.
- Analyzed sales trends to optimize inventory levels across multiple locations.
- Collaborated with suppliers to ensure timely delivery of products to stores.
- Developed promotional strategies to enhance product visibility and customer engagement.
Overnight Support Manager
Walmart
Harvard, IL
01.2013 - 01.2014
- Managed team schedules and delegated tasks to optimize workflow efficiency.
- Supervised overnight operations to ensure store readiness for morning opening.
- Conducted inventory checks and organized stock replenishment for accurate product availability.
- Trained new staff on safety protocols and store procedures for effective performance.
it's lead
Walmart
Harvard, IL
01.2012 - 01.2013
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Overnight Stocker
Walmart
Harvard, IL
01.2012 - 01.2013
- Organized backroom inventory for efficient access and retrieval.
- Stocked shelves with merchandise to ensure product availability.
- Maintained cleanliness of stock areas to adhere to safety standards.
- Assisted customers in locating items throughout the store.
- Operated equipment such as pallet jacks and forklifts for inventory management.
- Collaborated with team members to complete overnight restocking tasks.
- Monitored product expiration dates and removed outdated items from shelves.
- Followed company policies for receiving and processing incoming shipments.
depth manager
Walmart
Harvard, il
01.2011 - 01.2012
- Led daily operations to ensure efficient store management and customer satisfaction.
- Managed and trained staff on company policies and customer service standards.
- Developed inventory control procedures to maintain optimal stock levels.
- Oversaw merchandising strategies to enhance product visibility and sales.
Inventory Control Specialist
Walmart
Harvard, IL
01.2010 - 06.2011
- Managed inventory levels to ensure product availability and accuracy.
- Implemented strategies to reduce excess inventory and minimize waste.
- Conducted regular audits to verify stock counts and identify discrepancies.
- Collaborated with vendors to streamline supply chain processes and deliveries.
- Trained staff on inventory management systems and best practices.
Education
Marengo High School
Marengo, ILSkills
- Team management
- Inventory control
- Cash handling
- Employee training
- Customer engagement
- Time management
- Conflict resolution
- Effective communication
- Problem solving
- Leadership skills
- Customer-oriented
- Inventory management
- Cash handling expertise
Timeline
Shift Supervisor
Walgreens
04.2025 - Current
Cashier/Backline Cook
Arbys Resturant
06.2022 - 04.2025
overnight support manager
Walmart
03.2016 - 08.2022
CAP Supervisor
Walmart
01.2015 - 01.2016
zome merchandise manager
Walmart
01.2014 - 01.2015
Overnight Support Manager
Walmart
01.2013 - 01.2014
it's lead
Walmart
01.2012 - 01.2013
Overnight Stocker
Walmart
01.2012 - 01.2013
depth manager
Walmart
01.2011 - 01.2012
Inventory Control Specialist
Walmart
01.2010 - 06.2011
Marengo High School