William McDaniel
Benton
Summary
Shift Manager with proven leadership at Kreme Kastle, excelling in employee training and task delegation. Enhanced customer satisfaction through effective problem-solving and operational efficiency. Skilled in maintaining store standards while motivating teams to achieve high productivity levels. Committed to fostering a positive work environment and delivering exceptional service.
Offering strong work ethic and commitment to learning and growing in team-oriented setting. Brings focus on customer service and inventory management, ensuring smooth daily operations. Ready to use and develop problem-solving and leadership skills in my future role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager/Key Holder
Kreme Kastle
07.2024 - Current
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
Line Cook
Pasta J's
03.2023 - 07.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Harmony Grove Hight School
Benton, AR05-2025
Industrial Technology
Arkansas State University Three Rivers
Malvern, AR04-2025
Electrical Pre-Apprenticeship
Arkansas State University Three Rivers
Malvern, AR04-2025
Welding
Arkansas State University Three Rivers
Malvern, AR04-2024
Skills
- Store maintenance
- Effective leadership
- Employee motivation
- Team management
- Decision-making
- Team leadership
- Hiring and training
- Professional and courteous
- Staff training
- Managing operations and efficiency
- Task delegation
- Problem-solving
Certification
Fundamentals of Electricity- DC-2024
Fundamentals of Electricity-AC-2024
Fundamentals of Fluid Power -Pneumatics-2024
OSHA 10-2024
Timeline
Shift Manager/Key Holder
Kreme Kastle
07.2024 - Current
Line Cook
Pasta J's
03.2023 - 07.2024
High School Diploma -
Harmony Grove Hight School
Industrial Technology
Arkansas State University Three Rivers
Electrical Pre-Apprenticeship
Arkansas State University Three Rivers
Welding
Arkansas State University Three Rivers
Similar Profiles
Dakota NortonDakota Norton
Shift Leader at Kreme KastleShift Leader at Kreme Kastle
Angela OttAngela Ott
Kennel Manager at Kritter KastleKennel Manager at Kritter Kastle
Nathan BlaikieNathan Blaikie
Customer Success Manager-Multifamily at Kastle SystemsCustomer Success Manager-Multifamily at Kastle Systems
Josh CaddyJosh Caddy
Director of Projects at Alpine SilicaDirector of Projects at Alpine Silica
Mark DeleonMark Deleon
Customer Service Lead at MRCOOLCustomer Service Lead at MRCOOL