Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Operations Manager
Koolpro
Houston, TX
01.2019 - Current
Supervise operations staff and keep employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Developed and maintained relationships with external vendors and suppliers.
HVAC Instructor
Houston Community College System
Houston, TX
01.2016 - 12.2019
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Boosted student performance by providing individualized support and targeted feedback.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Promoted classroom safety, collaboration, and best practices.
Tested and evaluated students on materials presented in workshops and classes.
Observed and adopted new techniques from skilled instructors and lecturers.
Operations Manager
Chilly Willy HVAC
Houston, TX
11.2012 - 12.2018
Led hiring, onboarding and training of new hires to fulfill business requirements.
Increased profit by streamlining operations.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Stationary Building Engineer II
TD Industries
The Hobby Center For The Performance Arts
02.2011 - 10.2013
Performed preventive maintenance and corrective repair to maintain buildings, industrial systems, equipment and grounds.
Responded quickly to emergencies and summoned additional assistance to mitigate potentially hazardous situations.
Maintained computerized or manual equipment logs to detail preventive work.
Interpreted mechanical, electrical blueprints and schematics to perform installations or repairs.
Conveyed thoughts and recommendations to supervisors, contractors and other stakeholders to resolve building-related problems.
Liaised with vendor to coordinate quarterly fire alarm testing and maintenance.
Surveyed and tracked mechanical, plumbing and electrical equipment to enhance service quality and comply with preventive maintenance plans.
Education
HVAC Certified Instructor - NCCER: National Center For Construction Education
NCCER
Houston, TX
2016
HVAC State License Contractor -
TDLR
Austin, TX
2007
Lennox NAS Commissioining Technicain -
Lennox Industries
Miami, FL
2005
HVAC Master Tech Certified -
NATE
Houston, TX
2005
HVAC & R Technician -
Houston Community College
Houston, TX
2003
EPA Universal Certification -
EPA
Houston, TX
2002
Mobile Electronic Certified Tech -
MEP Certification
Houston, TX
2001
High School Diploma -
Collegio Militar Jose Maria Cordoba
Medellin- Colombia
1996
Skills
Problem-solving
Team leadership
Operations management
Customer service
Planning and implementation
Staff training
Project management
HVAC licensed technician
Decision-making
Client relationships
Delegation
Languages
English
Native or Bilingual
Interests
Cycling
Affiliations
TACCA
Quote
Never let yesterday use up too much of today.
Will Rogers
Certification
OSHA Certified
[State] Driver's License
EPA 608 Refrigeration Certification – United States Environmental Protection Agency.
HVAC Quality Installation Standard Auditor (QI Standard Auditor) – Air Conditioning Contractors of America.
ACCA Manual J Designer Certificate – Air Conditioning Contractors of America.
North American Technician Excellence (NATE) Certification - North American Technician Excellence, Inc.
Timeline
Operations Manager
Koolpro
01.2019 - Current
HVAC Instructor
Houston Community College System
01.2016 - 12.2019
Operations Manager
Chilly Willy HVAC
11.2012 - 12.2018
Stationary Building Engineer II
TD Industries
02.2011 - 10.2013
HVAC Certified Instructor - NCCER: National Center For Construction Education