William Nwafor
Edgewood,MD
Summary
Responsible and reliable [Job Title] manages day-to-day reception duties, answering phones, fielding inquiries and responding to emails. Skilled at providing direct support in word processing, data entry and filing documents. Possesses strong problem-solving skills, attention to detail and capacity to multitask while meeting tight deadlines.
Overview
1
1
year of professional experience
Work History
Support Staff Member
SERVAAS INTERNATIONAL
03.2023 - 01.2024
- Assisted in managing schedules, coordinating meetings, and maintaining calendars for optimal time management.
- Proofread documents carefully before distribution, ensuring accurate communication of vital information across teams.
- Managed office supplies inventory, ensuring that necessary materials were always available for staff use.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Enhanced customer satisfaction by providing efficient and timely support to clients.
- Operated office equipment efficiently, troubleshooting issues as they arose to minimize downtime in daily operations.
- Facilitated event planning by securing venues, arranging catering services, and coordinating logistics for successful outcomes.
- Communicated with clients on behalf of staff to relay messages and information.
Education
Bachelor of Science - Computer And Information Sciences
Towson University
Baltimore, MD05.2027
Skills
- Proofreading
- Opening and closing procedures
- Paperwork assistance
- Facility Maintenance
- Clerical Support
- Microsoft Office
- Scheduling
- Administrative Support
- Office Administration
- Data Entry
- HTML, CSS and JAVAScript
Timeline
Support Staff Member
SERVAAS INTERNATIONAL
03.2023 - 01.2024
Bachelor of Science - Computer And Information Sciences
Towson University
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